Service Desk Analyst

CrossCountry Mortgage, LLC is seeking an IT Service Desk Analyst I to provide onsite first-level support for desktops, laptops, phones, printers, and mobile devices at our Naples, FL location. You will document resolutions and assist CCM staff with timely issue resolution. The role requires 2+ years of direct support experience (or an Associate degree) and certifications such as A+ or Net+. You will work with VPN, VoIP, and loan origination software in a collaborative IT team. #J-18808-Ljbffr