Shift Manager

Shift Manager Position

Our new Shelby Township Carryout & Delivery Store is seeking a Shift Manager candidate who is motivated, team-oriented, friendly, dependable, and has the drive to provide excellent service in a high-paced Pizza restaurant!

Put your application in and join our family of serving the Best Pizza in Town since 1955!!

Summary of Position:

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.

• Assist in opening and closing the store as well as team member training to ensure that all team members can execute food quality consistency that meets company labor cost, cleanliness, & efficiency standards.

• Ensure that all food and products are consistently prepared and served according to the recipes, portioning, cooking, and serving standards.

• Achieve company objectives in service, quality, the appearance of facility and sanitation, and cleanliness through training of team members and creating a positive, productive working environment.

• Make on-the-spot organizational decisions to ensure the highest possible quality & performance & service standards.

• Assist in handling guest issues & complaints to ensure guest satisfaction while gathering customer feedback information to share with their team members & upper management.

• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection & ensure all equipment is working properly by following the companies Daily Operations Procedures.

• Ensure all team members are compliant with attendance, uniforms, station clean-ups & closing procedures and will be available if team members do not show up for work.

• Be knowledgeable of Green Lantern policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.

• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the Green Lantern, team members, and guests.

• Provide advice and suggestions to Management or Ownership.

• Execute any duty or task assigned by Management or Ownership.

Qualifications:

• Be able to communicate clearly and directly.

• Have knowledge of service and food and beverage, generally involving at least three years of restaurant operations and/or shift management positions.

• Possess excellent basic math skills and have the ability to operate a cash register or POS system.

• Be able to work in a standing position for long periods of time (up to 5 hours).

• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

• Must have the stamina to work 40 – 50 hours per week and up to 60 hours per week when needed.