Partner Development Manager

Partner Development Manager

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you'll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo's future.

Your Day to Day

As a Partner Development Manager, you will help grow GoTo's partner ecosystem in Mexico. You will identify and recruit partners with the potential to build a successful business with GoTo, guide them from their first conversation through activation, and work with our Regional Partner Sales Managers (RPSMs) to develop selected existing partners. You will also help keep our partner network informed, connected, and engaged.

• Partner Recruitment – Identify and engage prospective partners that are a strong fit for GoTo's solutions and partner program. Present our value proposition and guide qualified partners through the partnership agreement process.
• Onboarding and Activation – Deliver initial training on the partner program and processes. Coordinate technical training and knowledge validation with Solution Consultants, agree on an initial action plan, and hand the partner over to an RPSM. Check in monthly during the first 90 days to help address barriers and support execution of the plan.
• Existing Partner Development – Work with RPSMs to identify partners with growth potential, understand their goals and challenges, and create and execute practical development plans together.
• Partner Network Engagement – Keep partners informed about program updates, products, and market opportunities through email, webinars, and our partner community. Help organize and present webinars, connect partners with in-person workshops, gather feedback, and work with the team on improvements.
• Prioritization and Progress – Assess partner potential with the team, prioritize development efforts, and track progress from recruitment through activation. Monitor results across the partners you support and use those insights to improve action plans.

What We're Looking For

As a Partner Development Manager, your background will look like:

• Experience recruiting, onboarding, enabling, or developing B2B technology channel partners in Mexico. Practical knowledge of the Mexican technology channel and of UCaaS, CCaaS/CX, UCC, telecom, SaaS, or a closely related market.
• Ability to identify promising partners, understand their business goals, and build plans that help them succeed with GoTo.
• A track record of turning plans into action: engaging partners, creating materials, coordinating across teams, and following through on results.
• Professional fluency in spoken and written Spanish, with intermediate English proficiency, complemented by strong relationship-building, communication, presentation, and facilitation skills, including experience leading trainings or webinars.
• Ability to work closely with RPSMs, Solution Consultants, Marketing, BDRs, Operations, Sales Operations, and Enablement.
• Comfort using CRM data and partner performance indicators to prioritize work and improve development plans.
• Based in Mexico City and able to attend frequent in-person partner activities and team meetings.

What We Offer

At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:

• Comprehensive health benefits
• Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
• Tuition reimbursement and access to instructor-led and on-demand learning and development programs
• The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
• Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.

Specific benefits and offerings may vary by country in line with local regulations and market practices.

At GoTo, you'll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You'll work towards a shared goal with an open-minded, cohesive team that's greater than the sum of its parts. We're committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we'll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.