Field Training Manager

Field Training ManagerSteak 'n Shake | FranchiseePosition OverviewSteak 'n Shake is seeking a high-impact Field Training Manager (FTM) to elevate performance across franchisee restaurants. Reporting to the VP of Training and collaborating with multi-unit field leadership, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets. This role is a visible, performance-focused position that directly influences operational results and builds the future bench of Steak 'n Shake leadership.Key ResponsibilitiesLead market-based training executionCoach & develop restaurant leadershipFacilitate instructor-led trainingManage training restaurant certification standardsSupport new restaurant openingsRequired Qualifications5–7 years of progressive restaurant operations experience required.Minimum 2 years of multi-unit training leadership experience required.Proven experience leading restaurant training initiatives, coaching managers, and driving measurable operational improvements.Demonstrated ability to assess performance, analyze data, and implement structured improvement plans.Strong facilitation and presentation skills with experience teaching or leading structured training programs.Ability to travel within assigned domestic markets (estimated 50–70% travel depending on market needs).Preferred Qualifications8+ years of restaurant operations experience in a multi-unit or franchise environment.Prior experience in franchise systemsExperience facilitating formal leadership development or corporate training programs.Experience supporting new restaurant openings and certification processes.Bilingual capabilities (Spanish preferred).Why Steak 'n Shake?At Steak 'n Shake, we are building a high-performance franchise system grounded in operational excellence, leadership development, and disciplined standards. The Field Training Manager plays a critical role in shaping the future of our franchisee model and strengthening restaurant leadership across markets.This position serves as a direct bench for Franchise Business Advisor and other operations or training leadership roles — offering strong career growth for ambitious leaders ready to make an impact.We use eVerify to confirm U.S. Employment eligibility. We run background checks on all new hires in this position.