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Senior Technical Operations Lead & Mentor (24/7 Networking)

WOW!

WOW! seeks a Lead Commercial Technical Operations professional to act as the senior technical resource for a 24/7 operations team supporting WOW! Business customers across SMB, Enterprise, and Data Center environments. You will mentor Tier 2 staff, coordinate real-time activities, and escalate to Engineering as needed to ensure exceptional service delivery. You will lead by example, coach through targeted sessions, and own knowledge management while coordinating with multiple internal teams #J-18808-Ljbffr WOW!

Vacancy posted 4 days ago
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