Investigative Services Unit Office Technician

Job Description and Duties

Under the general direction of the Investigative Services Unit Coordinator (Lieutenant), and receiving occassional direction from the Administrative Sergeant, the Special Investigations Unit Office Technician performs a variety of data entry and clerical functions in support of ISU operations. These tasks include, but are not limited to, processing case files, tracking subpoenas, entering information into the Stolen Vehicle System, reconciling overtime hours, preparing billing memorandums, maintaining unit rosters, maintaining unit files, and administration of the Vehicle Theft Award Program.

You will find additional information about the job in the .

Working Conditions

The primary work location will be in the Golden Gate Division Investigative Services Unit office in Oakland, CA. 

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than 2 page(s) in length, and 12-point Arial font. In your own words, please provide a summary of your previous experience and expertise as it pertains to the following three questions/prompts. Responses will be evaluated for use of AI/Large Language Model content. Responses found to contain such content will not be considered.

1. What experience, training, knowledge or other skills do you possess that make you an ideal candidate for this position?
2. Describe your experience working with others in a team environment. Explain how you developed productive working relationships with peers and management.
3. Describe your ability and experience in handling a heavy workload with competing priorities, and the steps you take to ensure deadlines are met.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Desirable qualifications include someone who is highly organized, proficient with computers and industry standard professional software (Word, Excel, Outlook, etc.), and able to work in a team. Applicants must be tactful and maintain good rapport with peers, supervisors, and members of the public. Good attendance, dependability, and punctuality are important. 

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-535310) and/or position number 388-301-1139-018 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.