Journey Insights Analyst - Experience Optimization (Hybrid)
New-York-Life
New-York-Life in Cleveland, Ohio, is seeking an Experience Insights Analyst to enhance advisor and client experiences. This hybrid role requires commuting to the Cleveland Service Center or New York Home Office once a week. The Analyst will analyze service journeys, identify friction points, and generate actionable insights. Strong analytical skills and effective communication are essential for collaborating with various teams to implement improvements and track outcomes. #J-18808-Ljbffr New-York-Life
Vacancy posted 2 days ago
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