Reception/Medical Records Clerk

Reception/Medical Records Clerk

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you're looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve.

Are you someone who enjoys helping others, staying organized, and being the welcoming face of an office? We are seeking a dependable, friendly, and detail-oriented Reception/Medical Records Clerk to join our outpatient behavioral health team. This full-time position is ideal for someone who enjoys a later start to the day, thrives in a fast-paced environment, and values meaningful work supporting children and families receiving mental health services.

Why This Schedule Works for Many People:

• Later morning start times
• No weekends
• Consistent, predictable scheduling
• Potential 4-day work week option
• Time during traditional business hours for appointments, errands, school schedules, or family needs

Schedule Options:

• Monday–Thursday: 11:00 AM – 8:00 PM and Friday: 8:00 AM – 4:30 PM
• OR
• Four 10-hour shifts Monday–Thursday (approximately 9:00/10:00 AM – 7:00/8:00 PM depending on therapist schedules)

Responsibilities:

• Greeting and assisting clients, families, and visitors
• Answering phones and scheduling appointments
• Managing, organizing, and maintaining medical records and confidential documentation
• Filing, scanning, indexing, and uploading records into the electronic health record system
• Completing accurate data entry and maintaining client information databases
• Assisting with record requests, chart preparation, and documentation tracking
• Maintaining organized electronic and paper filing systems
• Assisting clinical staff with administrative and clerical support
• Coordinating communication between providers, clients, and outside agencies
• Maintaining a professional, welcoming, and organized office environment

Requirements:

• High School diploma.
• Strong computer, organizational, and data entry skills required.
• Preferred skills:
• Experience in medical reception, healthcare administration, medical records, or customer service preferred
• Experience working with electronic health record systems preferred

Why join the Achievement Center of LECOM Health?

Compensation: ACLH offers a competitive salary based upon experience.

Time Off: 8 Paid holidays in addition to generous vacation, sick, and paid time off.

Professional Advancement: Professional development opportunities and dedicated training budget.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance, Long-Term Disability and AD&D are provided at no cost to you.
• Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc.
• Employee Assistance program (EAP).
• Employee Referral program.

Retirement: 403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment.

Wellness: No cost Employee Assistance Program, discounted membership to LECOM Wellness Center, and a dedication to work/life balance.

Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit which qualifies for Public Service Loan Forgiveness (PSLF) program.

Bilingual individuals are encouraged to apply.

The Achievement Center of LECOM Health commits to further living our values of inclusion and compassion and to strengthening policies and practices that better demonstrate social responsibility, diversity, inclusion equity, and cultural humility. We are committed to continuously listening, learning, and growing. We believe that an informed, diverse, and representative workforce will help everyone achieve more and do better.

We are an Equal Employment Opportunity employer and we do not discriminate against any employee or applicant because of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.