Customer Service Representative
Frank's Glass
Customer Service Representative
Customer Service Representative
JOB DESCRIPTION
Summary/Objective
The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Essential Functions
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Processes customer orders/changes/returns according to established department policies and procedures.
- Responsible for collections and processing of credit applications.
- Reconcile vendor acknowledgements to ensure expedient order fulfillment.
- Provides timely feedback to the company regarding service failures or customer concerns.
- Partners with the sales team to meet and exceed customer’s service expectations.
Competencies
- Customer/Client Focus.
- Problem Solving/Analysis.
- Time Management.
- Communication Proficiency.
- Teamwork Orientation.
- Technical Capacity.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. and one Saturday per month from 8:00 a.m. to 12:00 noon.
Travel
No travel is expected for this position.
Required Education and Experience
High school diploma.
Preferred Education and Experience
3-5 years of Customer service experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Fairfield, OH vacancy
$20.35 per hour
...Customer Service Representative DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So,...SuggestedHourly payFull timeMonday to FridayShift work- ...Customer Service Representative Skidmore Sales and Distributing - West Chester, OH 45069 Job Summary We are currently looking for a dedicated, efficient individual to join our team as a Customer Service Representative. Customer Service Reps process orders for our...SuggestedWeekly payImmediate startRemote workMonday to FridayShift work
- ...Customer Service Representative As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial...SuggestedFull timeTemporary workCasual workWork at officeLocal area
$12 per hour
...so apply today and join our Shell team! Position Summary: The daily responsibilities of a CSR include providing excellent customer service to customers in the store and outside at the gas pumps, operating a cash register and lottery machine, tracking cigarette and...SuggestedImmediate startFlexible hoursShift workNight shiftDay shiftAfternoon shift- ...the Furniture Fair Team! Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/... ...helping people? We're looking for friendly, customer-focused individuals to join our Call... ...customer calls Provide outstanding service with a professional and positive...SuggestedFlexible hoursAfternoon shift
$25 - $30 per hour
...Customer Service Rep 2 This position offers an hourly wage ranging from $25.00/hr. to $30.00/hr., depending on experience and qualifications... ...Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform...Hourly payWork at officeFlexible hours$15 per hour
...Toyota Fairfield Bdc Agent Performance Toyota Fairfield is a 15-Time President's Award Winner, recognized for outstanding customer service and guest satisfaction. We believe diversity of thought, background, and experience drives innovation and success. Join us as...Full timeTemporary workFlexible hoursWeekend workDay shiftAfternoon shift- ...Customer Service Representative (Travel Industry) Hamilton, Ohio, United States We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others...Flexible hours
- ...include the following. Other duties may be assigned. Serves customers by completing new account setup, preparing quotations to customers... ...customer complaints and maintaining top notch customer service. Contributes to customer retention by strengthening and developing...Full time
- ...Account Representative The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you...
$18 - $20 per hour
...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others... ...~ Training & development Role Description As a Customer Service Representative - State Farm Agent Team Member with Mellisa Vasquez - State...Hourly payFor contractorsWork at officeFlexible hours$40k - $60k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Pierce Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful...For contractorsFlexible hours- ...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you believe in having...For contractorsWork at office
$50k - $75k
...Account Representative - State Farm Agent Team Member As Account Representative - State Farm... ...to our daily business operations and customers' success. You grow our agency through meaningful... ...marketing relevant products and services. Grow your career as you better your...For contractorsFlexible hours$19 - $20 per hour
...Recruitment Solutions is seeking a dependable Office Assistant / Administrative Assistant to support multiple departments with clerical, customer-facing, and operational tasks. This position is ideal for someone who enjoys variety in their day, works independently, and...Hourly payTemporary workWork at officeLocal areaLHH US
West Chester, Butler County, OH10 days ago$50k - $75k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsFlexible hours- ...Customer Service Representative I CSR I is responsible for meeting company and customer requirements by coordinating and communicating customer requirements to the rest of the organization. This position provides customer advocacy while trouble-shooting, problem solving...
- ...Customer Service Specialist Kaivac invents new ways to tackle the toughest cleaning challenges in restrooms, food service kitchens, floors... ...deliver an excellent Customer experience and positively represent the Kaivac brand Collaborate with internal team members to...Local areaFlexible hours
- ...Ability to work independently and establish priorities with limited supervision. ~ A high sense of professionalism and a strong customer service orientation. ~ Exceptional organizational skills. The process is simple. Click on the "apply" button to get started....Hourly payWork at office
- ...department. This position is responsible for processing and posting customer invoices and payments as well as other related accounting... ...AP (monthly, ad hoc, etc) Collaborate regularly with customer service and merchandising team in reconciling vendor balances Assist...
$50k - $80k
...Insurance Account Representative As Insurance Account Representative - State Farm Agent Team... ...to our daily business operations and customers' success. You grow our agency through meaningful... ...marketing relevant products and services. Grow your career as you improve your...For contractors- ...the right candidate to add to our team as a Collections - Account Manager. As a Collections - Account Manager you will work with customers to help them successfully complete their vehicle loan. Company Description Discover Auto Center Inc is a locally owned business...
Discover Auto Center Inc
Hamilton, OH10 days ago $45k - $55k
...Job Duties/Responsibilities: Conduct market research to identify potential customers, retailers, and business opportunities across the US that align with the company's products and services. Support the sales team/managers in lead generation, prospecting...Full timeWork at office- ...Farm Agent, you will build and develop customer relationships within the community to promote... ..., accurate, and friendly customer service. Service can include responding to... ...experience (outside sales or inside sales representative, retail sales associate, or telemarketing...For contractorsFlexible hours
- ...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better... ...Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations...Hourly payWork at officeAfternoon shift
$20 - $25 per hour
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...Hourly payFor contractorsWork at office$50k - $75k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...For contractorsFlexible hours$100k - $250k
...training, and control of your income. We’re hiring Sales Representatives to help strengthen communities by safeguarding homes with... ...sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation...Weekly payFull timeWeekend workAfternoon shiftErie Home
Fairfield, OH3 days ago$17 per hour
...Customer Experience Specialist Location: West Chester, OH Pay Rate: $17.00 per hour... ...technology Preferred ~1+ year customer service experience Required ~1+ year contact... ...flexibility." Staffmark, Customer Service Representative. Pick up the headset and your new...Hourly payFor contractorsWork at officeLocal areaShift work$18 - $19 per hour
...Posting Location: 9310 Le Saint Drive, Fairfield, OH, 45014, United States Base Pay: $18.00 - $19.00 / Hour Job Category: Customer, Service, Warehouse Industry: 3PL, Packaging, Logistics Employee Type: Part-Time, Non-Exempt Required Degree: None Manage...Part time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist Fairfield, OH
- customer support representative Fairfield, OH
- service person Fairfield, OH
- e-commerce customer service representative Fairfield, OH
- client engagement specialist Fairfield, OH
- warehouse customer service representative Fairfield, OH
- customer service officer Fairfield, OH
- client service representative Fairfield, OH
- technical customer service advisor Fairfield, OH
- full time customer service representative Fairfield, OH