Director of Operations

Director of Operations

Build the Future with KDM Engineering

At KDM Engineering, growth has always been driven by strong people, trusted partnerships, and a commitment to delivering exceptional work. As an award-winning, minority- and woman-owned engineering firm, KDM continues to expand its capabilities, teams, and reach.

As we enter our next stage of growth, we are making a proactive investment in the operational infrastructure that will support where we are going next.

We are seeking a strategic, hands-on Director of Operations who can help translate growth into scalable systems, strong cross-functional alignment, and consistent execution. This individual will work closely with the CEO and executive leadership team while providing leadership and support across key corporate functions, including HR, IT, and Administration.

The right person is both a strategic thinker and an executor—someone who can assess how the organization is operating, anticipate what will be needed next, identify opportunities for improvement, and turn ideas into practical plans that move the business forward.

Salary range: $140,000- $160,000 annually, commensurate with experience and qualifications

What You'll Do

• Partner closely with the CEO and executive leadership to translate strategic priorities into clear, executable operational plans.
• Anticipate the operational needs of a growing organization and develop scalable processes, systems, and resources to support continued expansion.
• Provide leadership and oversight across key corporate support functions, including HR, IT coordination, Administration, facilities, and vendor relationships.
• Evaluate operational performance and identify opportunities to strengthen efficiency, communication, accountability, and cross-functional collaboration.
• Lead strategic initiatives from concept through implementation, establishing clear priorities, ownership, timelines, and measures of success.
• Develop and monitor meaningful KPIs and operational metrics that provide leadership with visibility into performance, priorities, and emerging needs.
• Partner with Engineering, Finance, HR, Recruiting, and Business Development leaders to align resources and operational priorities with business objectives.
• Strengthen workflows and processes through thoughtful standardization, technology, automation, and continuous improvement.
• Support department leaders in removing operational barriers and ensuring teams have the tools, resources, and support needed to succeed.
• Lead and coordinate high-priority initiatives that span multiple departments or support company-wide growth.
• Evaluate systems, vendors, and external partners to ensure they continue to meet the needs of a growing organization.
• Promote a culture of accountability, collaboration, responsiveness, and continuous improvement.

What We're Looking For

We are looking for a leader who is energized by growth and comfortable operating in a dynamic environment. This person sees around corners, asks thoughtful questions, and knows how to move from discussion to decision to execution.

The successful candidate will be:

• Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field (Master's degree preferred), or equivalent relevant experience.
• 10+ years of progressive leadership experience in operations management or a related leadership capacity.
• A strong executor who takes ownership and follows initiatives through completion.
• A strategic thinker who can anticipate future operational needs while managing today's priorities.
• An effective and trusted thought partner who can exchange ideas, provide thoughtful perspective, and communicate candidly and constructively with executive leadership.
• Highly relational and able to build credibility across personalities, departments, and levels of the organization.
• Comfortable working closely with an entrepreneurial CEO in a fast-moving environment.
• Able to translate complex information and evolving priorities into clear decisions, plans, and action items.
• Curious and analytical, with the ability to evaluate existing practices and identify opportunities to make good systems even better.
• Comfortable moving between strategic planning and hands-on problem-solving.
• Adaptable, resourceful, and calm when priorities shift or new opportunities emerge.
• A leader who understands that strong operations should enable growth, not slow it down.

Why KDM Engineering

Established in 2012 on a promise to alter the face of engineering, KDM Engineering has built a reputation of excellence in providing outstanding technical services, maintaining the highest standards of safety and quality assurance, and offering a truly inclusive work environment.

Our clients and partners in the public and private sectors consistently recognize KDM for our responsiveness to their needs, budgets, and schedules. Our peers distinguished KDM with Edison Electric Institute's Diverse Supplier Award, Capital One and Women Presidents' Organization's (WPO) 50 Fastest Growing Women-Owned/Led Companies, and Chicago's Best and Brightest Companies to Work For.

Our talented, experienced team delivers exceptional engineering designs, project management, and customer support services to each of our projects. Our enduring commitment to diversity, equity, and inclusion is unmatched in our industry. Because our team comes from different backgrounds, cultures, and experiences, we bring uniquely different and diverse perspectives to solving complex engineering problems.

At KDM, we know our success begins with our people. We are committed to creating an environment where employees can build rewarding careers, collaborate with talented professionals, and contribute to meaningful projects that improve communities across the country.

Challenging and meaningful work that makes a real impact on infrastructure and energy Competitive compensation Comprehensive health, dental, and vision insurance 401(k) Frontloaded paid time off and 11 company paid holidays Flexible work schedules and great work-life balance Professional development, training, and career growth opportunities Supportive leadership and a culture that values your ideas A collaborative, inclusive, and positive team environment

Benefits & Perks Growth and advancement opportunities Life, short-term disability, and long-term disability insurance Health Savings Account (HSA) Parental and maternity leave Employee Assistance Program (EAP) Volunteer leave Sabbatical leave Team-building events and happy hours Relaxed office culture with a meditation space, nap room, and nursing mothers' room

Equal Employment Opportunity:

KDM Engineering strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.