Service Dept. - Technician

Automotive Service Technician — Mazda or GM

Location: Albuquerque, NM

Quality Dealerships (Buick GMC | Mazda), a family-owned operation serving Albuquerque since 1957, has  immediate openings for experienced Automotive Service Technicians . Join a stable shop with modern bays, strong parts support, and leadership that respects tech time and craftsmanship. If you want clean work, fair dispatch, and paid training toward OEM mastery, we’d like to talk.

Why You’ll Love This Role

• Very competitive wages with an  automatic raise program
• Modern facility, organized workflow, and clean, comfortable environment
• Comprehensive benefits (medical, dental, vision, retirement)
• Paid OEM and I-CAR training with clear advancement paths (A-Tech, Master, Shop Lead)
• Strong parts availability and admin support so you can stay on the wrench
• Family-owned culture with an excellent reputation in Sales, Service, and Parts

What You’ll Do

• Diagnose and repair vehicles accurately and efficiently using OEM procedures
• Perform maintenance, mechanical, electrical, and drivability work (A/C, brakes, suspension, engine, EV/Hybrid where applicable)
• Use scan tools and diagnostic equipment for pre-/post-scans, module programming, and calibrations
• Document findings, cause, and correction clearly on the repair order
• Collaborate with Advisors and Parts to keep work moving and promises accurate
• Follow shop safety standards and maintain a clean, professional bay

What You’ll Bring

• Professional technician experience (Mazda or GM preferred; other OEMs welcome)
• Strong diagnostic skills and pride in quality, comeback-free work
• Ability to follow OEM service information and repair plans
• Solid communication, time management, and teamwork
• Valid driver’s license and insurable driving record

Nice to Have

• OEM certifications (Mazda MDP/STEP, GM STG/ASEP) or Master/ASE credentials
• EV/Hybrid, ADAS calibration, and programming experience
• State inspection license (if applicable)

Shop Tools & Equipment

• OEM scan tools and diagnostic platforms, programming capability
• Alignment machines, tire/wheel equipment, brake lathes, and lifts
• Dedicated computers at bays and access to OEM service information
• Documented QC and MPI process to protect you and the customer

How We Measure Success

• Quality and first-time fix rate (near-zero comebacks)
• Hours produced and efficiency aligned with fair dispatch
• Documentation completeness and OEM/warranty compliance
• Customer satisfaction, teamwork, and safety adherence

Compensation & Benefits

• Very competitive wages with an  automatic raise program
• Complete employee benefits package (medical, dental, vision, retirement)
• Paid training, certifications, and professional development
• Modern facility and clean, comfortable working environment

About Quality Dealerships

We are a large, family-owned Buick, GMC, and Mazda dealership group with deep roots in Albuquerque since 1957. Our reputation for integrity and craftsmanship is built by the technicians who turn the wrenches every day. If you value process, parts support, and a culture that respects your time, you’ll feel at home here.