Principal Program Manager, Auto & Industrial North Bethesda, MD

Principal Program Manager, Auto & Industrial North Bethesda, MD Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. The Principal Program Manager owns a portfolio of Xometry's most complex and highest-value production programs, often several concurrent programs of $5M or more each, from award through launch and into steady-state supply. This person is the primary point of contact for the customer, leads the cross-functional and partner teams that deliver the program, and is accountable for quality, delivery, and financial results. Alongside individual programs, this role improves how Xometry runs programs overall. The Principal Program Manager sets the standard for program management practice, drives operational improvements that let the program portfolio scale, and mentors other program managers on the team. This role reports to the Director, Strategic Program Operations. How You'll Contribute: Own Strategic Production Programs End to End Lead multiple concurrent, complex production programs, often $5M or more each, from opportunity and award through first article, launch, and repeat production Build and manage detailed program plans that meet customer and internal requirements for scope, timeline, quality, and cost Run programs using the Xometry Product Development Process, aligned with Advanced Product Quality Planning (APQP) Manage program budgets and financials, including tooling, capital, and margin, and drive actions to meet financial objectives Track launch and production metrics, including timeline adherence, on-time delivery, quality, customer experience, and program financial results Lead Customers, Partners, and Cross-Functional Teams Serve as the primary point of contact for customer program, engineering, quality, and procurement teams Lead cross-functional teams across Sales, Field Deployed Engineering, Quality, Supply Chain Planning, and the Partner Network to deliver each program Hold manufacturing partners accountable to program commitments, and work with them on capacity, schedule, and quality issues Coordinate resources, partner capacity, and dependencies across concurrent programs, identify risks early, elevate when needed, and lead mitigation and recovery across customer, partner, and internal teams Communicate program status through regular reviews with customers and internal leadership Find opportunities to expand programs within existing accounts and bring them to Sales and Account Management Improve How Xometry Runs Programs Lead cross-functional operational initiatives that improve program efficiency, scalability, and repeatability Define and monitor program KPIs, and use data to find and drive improvements Apply Lean principles and operational best practices to program workflows, and identify opportunities for automation and process improvement Develop and maintain program management standards, templates, and playbooks for the team Work with Product and Engineering to improve the tools and systems that support program execution Develop the Program Management Team Mentor and coach program managers on launch planning, customer management, financial management, and structured problem solving Serve as the escalation point for difficult program issues across the portfolio Help onboard new program managers and contribute to hiring What You Bring To Xometry: Core Qualifications Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field 12+ years of program or project management experience, including leading production programs in a manufacturing environment Manufacturing experience across processes such as CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion Demonstrated success running multiple concurrent, complex programs, often $5M or more each, from award through launch and into repeat production Working knowledge of APQP and related quality planning practices Experience managing program budgets, timelines, scope, and financial results Experience leading cross-functional teams and managing supplier or contract manufacturer performance Strong analytical, problem-solving, and facilitation skills in technical and manufacturing settings Strong written and verbal communication, including executive-level presentation skills How You Work Hands-on and accountable, willing to get into the details to keep a program on track Credible with a customer's program director and with a partner's plant manager Structured and data-driven, acting on program signals before issues become escalations Customer focused, with clear and proactive communication Builds processes and standards that others can follow Comfortable working independently and as part of a team in a fast-paced environment Location and Travel Remote or hybrid Approximately 25% travel to customer and partner facilities Must be ITAR eligible, meaning a U.S. person as defined by the International Traffic in Arms Regulations (22 C.F.R. § 120.62), such as a U.S. citizen or national, lawful permanent resident, or individual granted asylum or refugee status, because this role requires access to export-controlled information Preferred Qualifications 5+ years of military experience, such as service in program management, acquisition, logistics, or operations roles PMP certification Lean or Six Sigma certification Experience in automotive, aerospace, defense, or industrial manufacturing Experience with PPAP, AS9102 first article inspection, or other customer launch requirements Familiarity with ERP systems, Salesforce, BI tools such as Tableau or Looker, and project management tools such as Smartsheet, Jira, Asana, or Microsoft Project Experience in a high-mix contract manufacturing or manufacturing marketplace environment The estimated base salary range for new hires into this role is $116,000-$143,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Xometry’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. #J-18808-Ljbffr