Credit/Collections Lead

Prysmian | Encore Lead – Credit & Collections Reporting to the I&C Credit Manager, the Credit & Collections Lead plays a critical role in protecting company cash flow while partnering across the business to enable growth. In this high‑visibility role, you’ll own key credit, billing, and collections processes while serving as a trusted advisor to Sales, Operations, and customers on complex credit matters. What You’ll Do Drive Credit Strategy & Risk Management: Evaluate creditworthiness of new and existing customers to support smart business decisions. Set and manage credit limits aligned to risk tolerance and growth goals. Partner with Sales and leadership to navigate credit holds and optimize order flow. Own the Collections Portfolio: Manage a large, dynamic portfolio of accounts to ensure timely collections and healthy cash flow. Resolve payment discrepancies, research unidentified deposits, and reconcile customer accounts. Act as a key point of contact for escalations, balancing customer relationships with financial objectives. Lead Process Excellence: Oversee billing, credit memos, refunds, returns, and commission‑related deductions/paybacks. Ensure accuracy and compliance by reviewing adjustment packets and supporting SOX controls. Continuously improve cash application policies and procedures to align with best practices. Collaborate Across the Business: Serve as a liaison between Finance, Sales, IT, Shipping, and Customers on credit‑related matters and maintain accurate customer master data. Monitor sales quote holds and proactively communicate risks and resolutions. Qualifications Proven experience in Accounts Receivable, Credit, and Collections with a strong understanding of financial processes. Ability to analyze credit data, interpret financial reports, and make risk‑based decisions. Strong communication skills to influence stakeholders and explain financial concepts clearly. Proactive, team‑oriented mindset with drive to improve processes and results. Bachelor’s degree in Accounting, Finance, or related field (preferred). 5–7+ years of experience in cash application, credit analysis, and collections. Previous leadership or supervisory experience is a plus. Strong knowledge of SOX compliance and internal controls. Advanced Excel skills and comfort working with large datasets. Experience with ERP systems (NetSuite preferred). Highly organized with excellent attention to detail and ability to manage multiple priorities. Why This Role Stands Out High visibility: Work closely with cross‑functional leaders and influence key decisions. Ownership: Lead critical financial processes that directly impact cash flow and business performance. Growth: Opportunity to refine your leadership skills and drive process improvements. Variety: A mix of analytical work, operational execution, and strategic partnership. Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. All persons will be considered for employment without regard to race, ethnicity, religion, nationality, or any protected characteristic. #J-18808-Ljbffr Prysmian Group