REVER-pharmacy Technician

Pharmacy Technician

We are seeking a dedicated Pharmacy Technician to join our team in a dynamic and rapidly growing specialty pharmacy. Our mission is to simplify access to medication and provide personalized care to help patients achieve the best possible outcomes. This role involves working within an office environment with no direct patient contact, allowing you to focus on delivering exceptional service.

Responsibilities

• Recognize and effectively communicate about insurance types and when each type would be utilized.
• Enter all communication and documentation in the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient.
• Appropriately process pharmacy claims in the Biologics MIS.
• Recognize and understand pharmacy claim responses.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.
• Manage and reply to internal written communications and requests received via chat or email.
• Perform other related duties as assigned.

Essential Skills

• Pharmacy Technician Certification (CPhT is a plus).
• 1+ years of related experience.
• Minimum of an associate degree or equivalent experience and 3+ years of related experience.
• Ability to recognize and effectively communicate about insurance types.
• Experience in customer service and handling prior authorizations.
• Proficiency in data entry and retail pharmacy operations.

Additional Skills & Qualifications

• Experience working in a call center environment.
• Strong communication skills.
• Registered Pharmacy Technician credential is required.

Work Environment

This is an onsite position located in Cary, NC, with shifts ranging from 9am-6pm, 10am-7pm, and 11am-8pm EST from Monday to Friday. The office environment is closed on weekends and major holidays, providing a balanced work-life schedule. Employees will have the opportunity to work with a fantastic multi-disciplinary team focused on helping patients with rare diseases.

Job Type & Location

This is a Contract to Hire position based out of Cary, NC.

Pay and Benefits

The pay range for this position is $22.50 - $22.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cary, NC.

Application Deadline

This position is anticipated to close on Sep 22, 2026.