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Remote Call Center Team Lead - Customer Care

Verizon

Verizon is seeking a remote team leader to guide a customer care group focused on delivering outstanding service for devices, billing, and other inquiries. You will model first-rate customer service while developing team talent and ensuring efficient issue resolution. You will manage scheduling, monitor call volume, and enforce policies with strong interpersonal skills. The role requires 40 hours per week with remote work and occasional in-person trainings. #J-18808-Ljbffr Verizon

Vacancy posted 4 days ago
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