Operations Manager

Operations Manager

The Operations Manager leads and directs all warehouse, transportation and facility related activities within a distribution center(s). This role ensures efficient product handling, timely deliveries, and compliance with safety and regulatory standards. The Operations Manager drives operational excellence through strong leadership, process optimization, and a customer-centric mindset.

ESSENTIAL RESPONSIBILITIES:

• Oversee day to day warehouse and transportation operations and associates
• Provide strategic leadership and support regional operations management with short and mid-term planning for the distribution center
• Provide positive and inspirational leadership to all distribution center associates
• Ensuring operations are performed in compliance with company policies and procedures.
• Collaborate with Inventory Control staff to adhere to company standards for inventory and loss control
• Establish and maintain an effective staffing plan. Manage full-time and temporary headcount to meet budget and operational objectives.
• Select, train, develop, and motivate employees; evaluate performance, lead with courage, combat turnover, and maintain morale and culture.
• Manage route logistics for efficient deliveries and ensure outstanding customer service.
• Ensure a safe and healthy environment to protect employee well-being and minimize risk and loss to the company.
• Manage expenses to an operational budget and review cost of goods to maximize profitability.
• Provide logistical input to streamline the operation while improving efficiency.
• Work with Sales Management and Procurement to ensure a best-in-class customer experience
• Oversee maintenance and safety standards for the facility, equipment and vehicles.
• Approve credits for returns or pricing.
• Ensure OSHA and DOT compliance for all employees, equipment and vehicles.
• Additional duties or special projects as assigned.

EXPERIENCE, EDUCATION & PHYSICAL REQUIREMENTS:

• 5+ years of experience in warehouse or distribution operations, with at least 2 years in a management role
• High school diploma or equivalent; College degree a plus
• Inspirational leadership skills to build and retain a high performing team
• Strong knowledge of ERP and WMS systems with ability to learn and train others on new systems
• Knowledge of OSHA, DOT and all safety compliance standards
• Experience in fleet management
• Lean Six Sigma or distribution related certifications highly preferred
• Clear understanding of Profit & Loss principles and budgeting
• Intermediate experience with MS Office
• Ability to be flexible and work extended or adjusted hours to ensure presence and support across all shifts, or to address urgent customer needs
• Experience and ability to operate Material Handling Equipment and drive company Delivery Vehicles as necessary
• Valid driver's license and safe driving history
• Ability to lift, carry and move up to 50 lbs and walk, climb, kneel, stoop, and balance frequently

Compensation & Benefits:

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About Imperial Brady:

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

MASSACHUSETTS APPLICANTS:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.