Technical Product Support Specialist — Onboarding & Troubleshooting
$120k - $150kaccessiBe
accessiBe, based in New York City, is seeking a Product Support Specialist to enhance the customer experience throughout their journey with AccessFlow. The role requires strong technical skills, including customer onboarding, troubleshooting, and knowledge of web accessibility standards. You will interact closely with customers to diagnose issues and provide solutions. The salary range is competitive at $120,000–$150,000 annually, and the position supports a hybrid working environment, showcasing accessiBe's commitment to inclusion and diversity. #J-18808-Ljbffr accessiBe
$120k - $150k
accessiBe Inc. in New York City is looking for a Product Support Specialist who will ensure customer success through effective onboarding and technical support. This role requires strong communication skills, technical proficiency, and a good understanding of web accessibility...Suggested- ...(KACI), is seeking an experienced Product Technical Support Specialist to join our Operations and Support... ...support desk, phone) Diagnose and troubleshoot complex technical problems, delivering... ...learning styles Support customer onboarding and adoption initiatives...SuggestedWork at office
- ...highly motivated, and eager-to-learn junior candidate to support FIX onboarding and production support for Equity trading workflows. This is... ...gateway and trading applications in production Troubleshoot connectivity and order routing issues Support...SuggestedInternship
- Technical Product Support Specialist Laerdal Medical Benefits Include: Generous PTO & Holidays Hybrid and Compressed Work Week (for operations-... ...medical industry. Responsibilities Technical Support & Troubleshooting Provide timely and effective solutions for Laerdal...SuggestedWork at officeMonday to FridayShift work
$1,120 - $1,600 per month
...Bamboo Works is looking for a Client Onboarding and Product Support Specialist to provide technical support and onboarding services to new clients using their... .... You'll be monitoring campaign performance, troubleshooting client issues, and ensuring a smooth handover during...SuggestedRemote work$1,800 - $2,200 per month
...software to U.S. professionals. We support enterprise clients through structured onboarding and education to ensure they use... ...clients through onboarding and product training in a clear and... ...success professionals Trainers with technical curiosity L&D professionals entering...Remote work- ...English) IT Technician to provide hands-on technical support to both office staff and retail store... ...candidate will manage IT equipment, troubleshoot hardware and software issues, and... ...documentation up to date. Support new hire onboarding & offboarding (account setup,...Work at officeRemote work
- ...DeLaval is seeking a Technical Support Specialist to provide installation, maintenance, and troubleshooting support for VMS systems. This role involves assisting dealers, logging calls, and staffing a 24/7 helpdesk. Candidates should have a BSc/BA in Engineering or related...Remote work
$54k - $80k
...Job Overview The Technical Support Specialist provides technical support... ...customers by diagnosing, troubleshooting, repairing and debugging... ...development of in-depth technical product, SQL, network and server... ...the first 3 months of onboarding ~ Demonstrate initiative...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work- ...Technical Support Specialist Trustmi is a fast-growing fintech and cybersecurity... ...our platform. You will troubleshoot technical issues, guide users... ..., and work closely with Product, Engineering, Customer Success... ...trends Support onboarding and user training when needed...
$26 per hour
...Technical Support Specialist Cold Side (Remote Work Schedule) Locations: Lewisville, Texas; Lexington... ...side foodservice equipment. After onboarding, you can earn CFESA certifications.... ...equipment information and troubleshooting solutions in a friendly and professional...Hourly payCasual workRemote workShift work- ...for a highly motivated, technically savvy Technical Support Specialist based in the United... ...diving under the hood” to troubleshoot complex integrations, analyze... ...issues by analyzing product logic, querying AWS for... ...hours. Technical Onboarding: Help merchants navigate...Remote work
$60k - $80k
...Technical Support Engineer Join Regal to build a world-class support... ...users navigate the platform to troubleshooting technical issues and... ...including Customer Success, Product, and Engineering, to solve... ...Participate in hiring and onboarding future support engineers as...InternshipWork at officeFlexible hours- J.P. Morgan is looking for an Associate in Product and AI Implementation in New York. This vital role involves automating client onboarding using AI tools and collaborating closely with stakeholders to enhance service delivery in financial instruments. Candidates should...
$160k - $180k
...Role As an Enterprise Premium Support Specialist, you will work as the technical partner on Notion account teams... ...Notion and ensure seamless onboarding, product adoption, and expansion for key... ...enterprise accounts Lead the troubleshooting and resolution of advanced technical...Work at officeLocal areaImmediate start- ...Job Title: Tech Support Specialist Position Type: Full-Time... ...provide timely, effective technical assistance to... ...This role involves troubleshooting hardware, software,... ...system resets. Support onboarding/offboarding processes... ...Partner with product, QA, and engineering...Full timeRemote workShift workWeekend work
- ...for. What will you be doing in this role? The Senior Technical Product Specialist supports the global distribution of Quantitative Diagnostic Software... ...articles for advanced installation, customization and troubleshooting. Maintains current knowledge of competitors’ products...Work experience placement
$10k
...the globe. What we’ve achieved Our product is working, and we are thriving. Entire... ...other examples. About the team Our Technical Product Support team is an escalation team to our earlier... ...you. As a Technical Product Support Specialist, you will: Become an expert in all...Work at office- ...operating procedures. Provide first-level support for both external and internal customers... ...that need attention from Engineering or product teams. Interact with team members,... .... Experience Requirements 2+ years of technical support experience with call center exposure...
$70k - $75k
...A leading press release distribution company is seeking a Service Desk Engineer to support its employees in troubleshooting and resolving various IT issues related to hardware and software. The ideal candidate should have at least 4 years of experience in an IT Service...Remote work$70k - $90k
CertiK International is hiring an IT Support professional in New York City. This role involves providing day-to-day IT support for employees, troubleshooting technical issues, and assisting with employee onboarding and offboarding. Ideal candidates should have a Bachelor...Full time$95k - $150k
JPMorgan Chase is seeking an Associate in Product and AI Implementation in New York. This role requires leading the onboarding of clients by integrating AI tools into the PricingDirect platform. Candidates should possess a Bachelor's degree and at least 3 years of experience...$78k - $100k
...leading technology company in New York seeks a Support Engineer to enhance its exchange networks. This role involves resolving technical issues, integrating new Demand Side... ...in programmatic advertising technology, troubleshooting experience, and strong skills in web debugging...$60k - $80k
...action. Power better support, sales, and operations... ...with our growing Technical Support team! In this... ...navigate the platform to troubleshooting technical issues and... ...Customer Success, Product, and Engineering, to... ...Participate in hiring and onboarding future support...Full timeInternshipWork at officeFlexible hours$120k - $155k
...Product Specialist Join some of the most innovative thinkers in FinTech... ...York or Boston office to support our growth in the Americas.... ...secure high retention rates. Troubleshoot complex client portfolio... ...and execution of client onboarding and training Work with prospective...Full timeWork at officeImmediate start$80k - $95k
...HSS Technology and Product Specialist is responsible for driving... ...training and supporting customers post‑sale... ..., LMS integration & troubleshooting. Required Qualifications... ...Presentation Skills Technical Proficiency Higher... ...events, faculty‑led onboarding pilots, or targeted...Local area- ...A fintech company is seeking a Product Specialist to manage client interactions and support optimization efforts. In this remote role, you will oversee onboarding, training, and troubleshoot platform issues. Ideal candidates possess strong troubleshooting and communication...Remote work
- ...powered future. With support for over 10... ...a proactive and technically curious Technical... ...Customer Support Specialist to join our team.... ...by identifying, troubleshooting, and resolving issues... ...established procedures for onboarding and offboarding... ...engineering, product, and operations...Remote workWorldwideFlexible hoursNight shift
- ...Axonius is seeking an experienced Technical Support Engineer in the United States to be the primary point of contact for technical tickets... ...skills, and a solid understanding of software troubleshooting and networking. Candidates should be knowledgeable about RESTful...
$72k - $83k
...A leading retail robotics company is seeking a Technical Support Analyst to investigate and resolve customer issues related to robotic... ...comprehensive diagnostics. Candidates should have strong technical troubleshooting skills, a bachelor's degree, and experience in scripting....
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