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Technical Product Support Specialist — Onboarding & Troubleshooting

$120k - $150k

accessiBe

accessiBe, based in New York City, is seeking a Product Support Specialist to enhance the customer experience throughout their journey with AccessFlow. The role requires strong technical skills, including customer onboarding, troubleshooting, and knowledge of web accessibility standards. You will interact closely with customers to diagnose issues and provide solutions. The salary range is competitive at $120,000–$150,000 annually, and the position supports a hybrid working environment, showcasing accessiBe's commitment to inclusion and diversity. #J-18808-Ljbffr accessiBe

Vacancy posted 2 days ago
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