Technical Product Support Specialist — Onboarding & Troubleshooting
$120k - $150kaccessiBe
accessiBe, based in New York City, is seeking a Product Support Specialist to enhance the customer experience throughout their journey with AccessFlow. The role requires strong technical skills, including customer onboarding, troubleshooting, and knowledge of web accessibility standards. You will interact closely with customers to diagnose issues and provide solutions. The salary range is competitive at $120,000–$150,000 annually, and the position supports a hybrid working environment, showcasing accessiBe's commitment to inclusion and diversity. #J-18808-Ljbffr accessiBe
- ...(KACI), is seeking an experienced Product Technical Support Specialist to join our Operations and Support... ...support desk, phone) Diagnose and troubleshoot complex technical problems, delivering... ...learning styles Support customer onboarding and adoption initiatives...SuggestedWork at office
- ...Technical Product Support Specialist Laerdal Medical Benefits Include: ~ Generous PTO & Holidays ~ Hybrid and Compressed Work Week (for operations... ...industry. Responsibilities: Technical Support & Troubleshooting Provide timely and effective solutions for Laerdal...SuggestedWork at officeMonday to FridayShift work
- Monograph is seeking a Product Support Specialist to enhance customer engagement by troubleshooting issues and managing feedback. You will perform onboarding, resolve inquiries, and collaborate with our engineering team to improve product experiences. This fully remote...SuggestedRemote job
$1,120 - $1,600 per month
Bamboo Works is looking for a Client Onboarding and Product Support Specialist to provide technical support and onboarding services to new clients using their... .... You'll be monitoring campaign performance, troubleshooting client issues, and ensuring a smooth handover during...SuggestedRemote job$60k - $80k
...action. Power better support, sales, and operations... ...with our growing Technical Support team! In this... ...navigate the platform to troubleshooting technical issues and... ...including Customer Success, Product, and Engineering, to... ...in hiring and onboarding future support engineers...SuggestedInternshipWork at officeFlexible hours- ...B customer-facing technical roles, such as premium support, technical account... ...engineering, sales, and product teams to advocate... ...), and advanced troubleshooting techniques You... ...Enterprise Premium Support Specialist, you will work as... ...ensure seamless onboarding, product adoption,...Immediate start
- Passageways, Inc (OnBoard) is seeking a Customer Support Specialist to provide tier one support for customers and internal employees. This full-time position involves troubleshooting software and technical issues while ensuring an excellent customer experience through various...Remote jobFull time
$54k - $80k
Job Overview The Technical Support Specialist provides technical support to a mix... ...customers by diagnosing, troubleshooting, repairing and debugging... ...of in-depth technical product, SQL, network and server... ...for the first 3 months of onboarding Demonstrate initiative to...Contract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work- ...for. What will you be doing in this role? The Senior Technical Product Specialist supports the global distribution of Quantitative Diagnostic Software... ...articles for advanced installation, customization and troubleshooting. Maintains current knowledge of competitors’ products...Work experience placement
$10k
...the globe. What we’ve achieved Our product is working, and we are thriving. Entire... ...other examples. About the team Our Technical Product Support team is an escalation team to our earlier... ...you. As a Technical Product Support Specialist, you will: Become an expert in all...Work at office- ...established industry player is seeking a knowledgeable WMS Support Specialist to enhance their logistics operations. In this role,... ...collaborate with cross-functional teams, provide technical assistance, and troubleshoot issues related to the WMS application. Your expertise...Afternoon shift
$70k - $75k
A leading press release distribution company is seeking a Service Desk Engineer to support its employees in troubleshooting and resolving various IT issues related to hardware and software. The ideal candidate should have at least 4 years of experience in an IT Service...Remote job$80k - $95k
...HSS Technology and Product Specialist is responsible for driving... ...training and supporting customers post-sale... ..., LMS integration & troubleshooting. Qualifications... ...Presentation Skills Technical Proficiency Higher... ...events, faculty-led onboarding pilots, or targeted...Full timePart timeLocal areaRemote work$120k - $155k
...experienced professional to join our Product Specialist team as a full-time... ...York or Boston office to support our growth in the Americas.... ...high retention rates. ~ Troubleshoot complex client portfolio... ...Ownership and execution of client onboarding and training ~ Work...Full timeWork at officeImmediate start- ...A fintech company is seeking a Product Specialist to manage client interactions and support optimization efforts. In this remote role, you will oversee onboarding, training, and troubleshoot platform issues. Ideal candidates possess strong troubleshooting and communication...Remote work
- ...Technical Pre-Sales & Product Specialist We are looking for a technically strong and client-facing Technical... ...Product, QA, and Engineering teams to support enterprise sales opportunities... ...presentations, workshops, webinars, onboarding sessions, and client training activities...Remote jobFull timeWorldwide
- T5 Data Centers is seeking a Training Specialist to design and implement comprehensive technical training programs. This role focuses on fostering a skilled workforce through effective training materials, onboarding sessions, and continuous feedback mechanisms. The Training...
- ...Axonius is seeking an experienced Technical Support Engineer in the United States to be the primary point of contact for technical tickets... ...skills, and a solid understanding of software troubleshooting and networking. Candidates should be knowledgeable about RESTful...
- Jigsaw Tech is seeking a Product Success Associate based in New York. In this role, you will serve as the frontline support for clients in the legal and financial sectors, ensuring... ...and problem-solving skills, with a technical aptitude and a growth mindset. Opportunities...
- ...Technica LLC is seeking a detail-oriented IT Project Engineer to support onboarding new clients in the alternative investment sector. The role... ...experience, particularly in regulated environments. Strong technical skills and effective communication are essential. Atlas...Remote job
- ...supervision, provides Level 1 support for NYC Health + Hospitals.... ...9. Develops and maintain technical knowledge on all IT technologies... ...Basic Hardware and Software Troubleshooting. 4. Customer service... ...position are required to come to NYC as part of their onboarding....Full timeWork at officeRemote workWork from homeShift work
- ...Helpdesk Administrator provides technical assistance and support for the computer desktop... .... Record incidents, troubleshooting steps, and resolutions... ...and reliability. Onboard new users into the network... ...Systems Administration, Production operations, DR/Business Continuity...Work at officeMonday to Friday
$50k - $60k
...The IT Support Specialist provides first line technical support for desktop systems, software applications, peripherals, and end users across the organization... .... This role supports day-to-day IT operations by troubleshooting hardware and software issues, delivering responsive...Work at officeLocal areaRemote workShift workWeekend workAfternoon shift- ...Junior Project Engineer based in New York. This hybrid role focuses on onboarding new clients and executing technical tasks with guidance from senior engineers. Responsibilities include supporting projects, producing documentation, and ensuring compliance during onboarding...
$80k - $100k
Flow Traders in New York is seeking a Technical Support Engineer responsible for maintaining and troubleshooting our office-based IT systems. Your role will focus on excellent first-level IT support and managing IT procurement to ensure equipment needs are met. The ideal...Work at office$90k - $100k
...This person will be the first line of support for end-user issues and a key player in... ...including hardware, software, and network troubleshooting. Provide expert-level support for... ...Assist with user lifecycle management (onboarding/offboarding), device inventory, and access...Temporary workWork experience placementWork at officeLocal areaRemote work3 days per week$70k - $80k
...to apply to our On-Site IT Support Analyst in our New York office... ...for this role to properly troubleshoot and resolve hardware,... ...deploying computer equipment for onboarding new hires. Collect and... ...Qualifications Minimum 2 years in technical support on IT hardware,...Full timeWork experience placementWork at officeLocal areaRemote work- (AEM) Technical Analyst Choosing Capgemini means... ...like, where you’ll be supported and inspired by a collaborative... ...stakeholders, product owners, and AEM... ...publishing processes. Troubleshoot and resolve AEM‑... ...during the hiring and onboarding process. Click the...Permanent employmentFull timeContract workLocal area
- Atlas Technica LLC in New York, NY, is seeking an IT Project Engineer to support onboarding projects for clients in the financial services sector. You will implement secure, compliant environments while collaborating with various engineering teams. The ideal candidate...
$60k - $70k
...Administrator provides administrative and technical support to the Information Technology... ...technical support, including basic PC troubleshooting, hardware diagnostics, and user assistance... ..., including account access requests, onboarding, offboarding, and role-based access...Work at officeShift work
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