Low Voltage Service Technician

Job Description

Job Description

Company Description

Assurance Technologies Inc. (ATI) is a full-service, technology systems contractor affiliated with the IBEW, operating in the Minneapolis/St. Paul market. ATI specializes in designing, installing, and servicing turnkey life safety, voice/data, access control, door entry and CCTV systems. The company is known for its expertise and commitment to quality service, catering to a wide range of technology system needs. ATI is a Mircom dealer.

About the job

As a Field Service Technician, you will be responsible for the inspection, installation, troubleshooting, and maintenance of low voltage systems. Communicating system performance to the customer & filling out work order paperwork. Candidate must meet the highest quality company standards set forth while working in the most efficient and effective manner to assure minimum customer down time. The Field Service Technician serves as a role model to the organization with their professionalism, learning mindset, conduct, personal effectiveness, strategic thinking & a strong mindset that respects all people.

Benefits

Company service vehicle

Fuel card

Cell phone

laptop

Medical, dental, vision 100% paid after 90 days

Union-scale compensation

Vacation time

Company paid pension

Holidays (10)

Eligible for Incentive Bonus

Referral Bonus Program

Field Service Technician Job Responsibilities

Servicing Access Control, Door Entry, CCTV, Intrusion, and Fire Alarm Systems.

Ability to program various systems.

Tests equipment and verifies signals to ensure proper performance of systems.

Verify signals to new & existing monitoring accounts.

Educates and trains customers on system operation and functionality.

Communicates with Service Coordinator on delays, requirements, and general status of service tickets.

Manages individual truck stock inventory, materials, tools, and company equipment.

Reads and interprets wiring diagrams, schematics, and manufacturer manuals.

Complies fully with the safety programs of ATI and the customer.

Participates in the on-call rotation.

Performs system preventative maintenance of customer equipment.

Positively represents ATI to customers with consistent professionalism.

Conduct annual fire alarm & AOR inspections.

All other duties as assigned

Field Service Technician Minimum Qualifications

Hold a valid state driver’s license with a clean driving record.

5+ years of experience in the commercial sector installing/servicing equipment, including Access Control, CCTV, Networking, Intrusion & Fire Alarm Systems.

Required to be punctual to all work locations and complete scheduled service calls in a timely manner.

Working knowledge of UL certification requirements, testing, documentation and service.

Ability to read Blueprints and utilize manufacturer manuals and technical support.

Ability to be on the On-Call rotation throughout the year including a minimum of one holiday per year, one week at a time (number of weeks within a year are dependent on the number of individuals in the rotation).

Work together as a team to achieve goals/tasks.

Have the ability to work OT/DT on what can be a weekly basis.

Have impeccable attendance.

Candidate must be motivated, be a self starter & understand the sense of urgency in emergency cases.

No DUI/DWI on driving record in the last 8 years

Preferred Qualifications

NICET Certification

Computer/Networking Experience

Power Limited Technician (PLT) Licensed or willingness to receive PLT License within 6 months of employment

Physical, Mental And Environmental Requirements.

Ability to complete ladder work, operate scissor and boom lifts, move boxes, and lift, up to 50lbs.

Reaching, grasping and carrying activities also required.

Moderate noise level in the work environment.

Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

Flexibility to travel for 1-2 nights 1-3 times a year.

Job Type: Full-time

Benefits:

• Dental insurance
• Fuel card
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Assurance Technologies Inc. (ATI) is a full-service, technology systems contractor affiliated with the IBEW. Operating in the Minneapolis/St. Paul market. ATI specializes in designing, installing, and servicing turnkey life safety, voice/data, access control, door entry and CCTV systems. The company is known for its expertise and commitment to quality service, catering to a wide range of technology system needs. ATI is looking to get an in-house sprinkler division.

Company Description

Assurance Technologies Inc. (ATI) is a full-service, technology systems contractor affiliated with the IBEW. Operating in the Minneapolis/St. Paul market. ATI specializes in designing, installing, and servicing turnkey life safety, voice/data, access control, door entry and CCTV systems. The company is known for its expertise and commitment to quality service, catering to a wide range of technology system needs. ATI is looking to get an in-house sprinkler division.