Customer Service Representative

Customer Service Representative

Our client, a leading organization in the electrical and construction industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the administrative support team supporting office operations. The ideal candidate will have excellent communication skills, meticulous attention to detail, and the ability to multitask effectively, which will align successfully in the organization.

Location: Catskill, NY

Pay Range: $23.00/hr

Shift: Monday-Friday 8am-5pm

What's the Job?

• Answer incoming phone calls and direct them appropriately
• Respond to emails promptly and professionally
• Manage and coordinate calendars for team members
• Assist with data entry tasks, including capturing client information and order processing
• Handle file management and other administrative duties as assigned

What's Needed?

• A high school diploma or equivalent; an Associate's Degree is preferred
• Proven experience in an administrative or customer service role
• Strong organizational skills with keen attention to detail
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite and Google Suite

What's in it for me?

• Opportunity to work in a supportive and inclusive environment
• Engage in meaningful work supporting office operations
• Gain valuable experience in administrative functions
• Work with a dedicated team committed to growth and excellence
• Enjoy a stable full-time schedule with weekends off

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!