Store Sales Assoc - FT - 65

Location 230 W PARKER RD STE. 190, Plano, TX, 75075, United States Base Pay $15.00 - $15.00 / Year Employee Type FT Non-Exempt Required Degree NONE Travel 10% Manage Others No Category Motivate and guide sales staff to meet daily sales and loan goals through coaching and example-setting. Engage with customers on the floor and by phone to drive sales and provide personalized service. Product Demonstration Demonstrate and explain product features to support customer decision-making. Ensure displays, price tags, and promotional materials are accurate, clean, and well-maintained. Team Support & Training Coordinate sales staff training and ensure performance of assigned merchandising and floor duties. Sales & Loan Processing Assist in finalizing sales, inputting orders, and coordinating with Credit and Delivery teams. Customer Issue Resolution Investigate and resolve customer complaints related to sales, deliveries, or merchandise exchanges. Cashiering & Closing Support Support cashier functions including taking payments, printing reports, counting end-of-day cash, and managing drawer changes. Inventory & Stock Coordination Ensure floor merchandise is accurately stocked and assist with incoming/outgoing inventory paperwork. Liaise with Credit, Distribution, and other departments to streamline customer service and drive revenue. Loan Promotion & Sales Promote and sell personal loans on the sales floor and by phone, including to inactive or renewal‑eligible customers. Conduct proactive calls to remind customers of payments and promote loan renewals and reapplications. Social Media Promotion Use store’s social media channels to promote internal campaigns, furniture deals, and loan offers; collaborate with marketing when necessary. Loan Processing in LP3 Accurately enter, update, and review credit applications, documents, and comments in the LP3 system. Print, sign, and organize loan contracts, obtain customer signatures, and ensure proper scanning and storage. Disburse loan funds in cash per approved terms, following security and compliance procedures. Customer Communication – Declines Communicate credit decisions to customers, including declines, and provide appropriate documentation. Receive furniture payments and down payments, issue accurate receipts, and process any authorized refunds. Cashier Operations - Loans Receive and apply loan payments in the system, issue receipts, and ensure accuracy. Perform register closings and prepare end‑of‑day accounting entries for both LP3 and Storis. Documentation & Recordkeeping Maintain physical and virtual archives, update files after payoffs/renewals, and organize all cashier records. Compliance Oversight Ensure adherence to internal policies and loan regulations; monitor daily compliance checklists and update staff on changes. Enforce dual‑counting protocols, secure safe operations, and validate loan disbursements against approvals. Contract Accuracy & Documentation Spot‑check and validate loan contracts for completeness and accuracy in both physical and digital formats. Auditing & Internal Controls Perform weekly audits on transactions, documentation, voids, and reconciliation; implement corrective actions as needed. Reporting Requirements Submit all required financial, compliance, and incident reports accurately and on schedule. Requirements High school diploma or equivalent. Communication and Negotiation skills. 6 Month experience preferred. Experience in retail and knowledge in furniture, electronics and appliances preferred but not required. Must be able to work weekends and holidays. Summary Low Cost $ Health Medical Insurance. Commission paid out biweekly based on performance. #J-18808-Ljbffr Theuniversityunion