Billing Specialist

Billing SpecialistSA - SAN ANTONIO, TX 78247OverviewPosition Type Full TimeDescriptionThe Billing Specialist is responsible for preparing, processing, and maintaining accurate customer billing records. This role ensures invoices are generated correctly and on time, resolves billing discrepancies, and works closely with internal teams and external customers to support timely and accurate revenue collection.Key ResponsibilitiesPrepare and issue accurate customer invoices in accordance with contracts, pricing, and company policiesReview billing data for accuracy, completeness, and proper authorizationMaintain and update customer accounts, billing schedules, and pricing informationResolve billing discrepancies, adjustments, and customer inquiries in a timely mannerCollaborate with Sales, Operations, and Finance teams to ensure billing accuracyProcess credits, rebills, and refunds as neededEnsure compliance with contractual terms, accounting standards, and regulatory requirementsMaintain organized billing records and documentationAssist with month-end close activities related to billing and revenueSupport audits by providing billing documentation and reportsIdentify and recommend process improvements to enhance billing accuracy and efficiencyQualificationsRequired QualificationsAssociate's or Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent experience)1+ years of billing, accounts receivable, or related accounting experienceStrong understanding of billing processes and basic accounting principlesExperience with billing systems or ERP software such as Oracle or SAP – COINS Software experience is highly preferredProficiency in Microsoft Excel and other MS Office applicationsHigh attention to detail and strong organizational skillsExperience with contract-based or recurring billingFamiliarity with revenue recognition principlesExperience in a high-volume billing environmentKnowledge of sales tax, VAT, or other applicable billing taxesStrong analytical and problem-solving skillsExcellent written and verbal communication skillsAbility to manage multiple priorities and meet deadlinesCustomer-service oriented mindsetAbility to work independently and collaborativelyCommitment to accuracy, confidentiality, and ethical financial practices