Fraud Manager

Develop and implement fraud detection rules and analytical strategies to mitigate risk. Own the development, implementation, and ongoing execution of periodic digital fraud risk assessments to ensure appropriate controls environment. Manage day-to-day fraud detection functions, including transaction monitoring for ACH, wires, and checks. Spearhead bank-to-bank interactions and recovery efforts for fraudulent events. Oversee customer and account remediation processes, ensuring a balance between risk mitigation and a seamless user experience. Manage operational responsibilities including SLAs, productivity targets, and escalation protocols. Lead, mentor, and develop a team of fraud analysts and specialists. Drive excellent decision quality across the team to meet Quality Assurance (QA) targets and regulatory standards. Identify training needs and foster a high-performance culture focused on vigilance and continuous learning. Ensure all fraud processes strictly comply with banking laws and regulations, including, but not limited to, Reg E, UCC4, KYC/CIP/EDD/Patriot Act, FCRA, and NACHA rules. Maintain strong awareness and understanding of emerging technology trends, and their applications to fraud prevention, detection, and response. Implement and enforce strong operational controls to support existing and new products. Support internal and external audits, working collaboratively with stakeholders to address findings and enhance the control environment. Identify improvement opportunities and drive automation to maximize operational efficiency. Develop and maintain dashboards and control reports to support business management and identify emerging fraud trends. Collaborate with Deposit Operations and AML/BSA teams to implement innovative identity verification and real-time decisioning tools. Work closely with IT, Risk, Compliance, and Customer Service to resolve operational issues and support bank-wide initiatives. Serve as a subject matter expert for fraud risk during new product launches or system upgrades. Requirements Bachelor’s degree in Business Administration, Finance, Criminal Justice, or a related field. Minimum of 7 years of progressive experience in banking operations or fraud risk management, with at least 3-5 years in a leadership role. Deep understanding of Reg E, NACHA rules, and ACH payment rails best practices. Strong decision-making, analytical, and investigative abilities with a data-driven approach to problem-solving. Ability to effectively present information and manage executive-level communications. Even better, you may have... Experience leading other leaders (managing supervisors or team leads). Professional certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS). Experience building and scaling fraud platforms in a de novo, fintech, or high-velocity digital banking environment. Superior project and process management skills with a focus on developing creative, automated solutions. Familiarity with identity verification (IDV) and transaction monitoring technology implementations. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings. Hard Skills fraud detection risk assessment transaction monitoring data analysis automation dashboard development identity verification ACH payment rails process management regulatory compliance Soft Skills decision-making analytical abilities investigative abilities communication leadership mentoring team development problem-solving collaboration training Certifications & Qualifications Certified Fraud Examiner (CFE) Certified Anti-Money Laundering Specialist (CAMS) #J-18808-Ljbffr