Customer Service Representative

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: • Respond to customer inquiries, product and service questions, and customer complaints • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Work closely with the sales lead to stay up-to-date on service and product knowledge • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Maintain customer accounts and update with new account information as needed Qualifications: • Previous work in a customer-facing position • Display strong communication skills, active listening skills, and personal skills • Associate's degree or higher Compensation: $52,000

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Compensation:
$52,000 per year