Cashier-Food Prep-(Full-Time)

Job Description

Job Description

JOB DESCRIPTION

Position Title: Cashier/Food Prep

Department: All Venues

Employment Classification: Non-Exempt

Position Summary/General Description:

A Cashier/Food Prep greets customers, takes orders, prepares food, handle payments and thanks customers

while ensuring a safe, clean and efficient operation.

Expectations:

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.

• Act as a role model within and outside the corporation.

• Maintain a positive and respectful attitude toward customers and co-workers.

• Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

• In friendly manner perform duties such as but not limited to: Communicate special menu items or

specials to customers, take orders to customer specifications; cook/prepare food orders; deliver

food/drink orders; replenish condiments, as needed; maintain beverage area, brews and coffee;

maintain cleanliness (e.g., clean service/dining areas, etc.).

• Maintain high cleanliness and sanitation standards in accordance with Food Systems Food Safety &

Sanitation guidelines and the HACCP System.

• Ensure that product quality standards are met through proper food preparation and prepare food

products to proper specifications.

• Operate a point of sale system/cash register without variance (e.g., maintain change in cash drawer;

accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification

for certain transactions; count money; return correct change; issue receipts; balance cash drawer

and receipts; keep register area neat, clean and stocked with necessary supplies; and documents

discrepancies).

• Ability to follow directions and perform work independently

• Ensure product is stocked and rotated to ensure proper expiration dates, and ensure product is

displayed in an organized manner.

• Promote brands/products to increase sales.

• Act with urgency at all times to minimize wait times; maintains a quick and purposeful pace.

• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn

guests’ names and preferences; connect with them individually and professionally; smile; make eye

contact and verbally greet guests from arrival to the property through departure; and provide fast

and friendly service to guests).

• Be a team player (e.g., work toward team goals and foster a collaborative and positive work

environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and

respect; never engage in negativity; maintain openness to coaching, learning and improving;

receptive to change and willingness to embrace challenges with team-spirit).

• Develop a thorough knowledge of services, room locations, amenities, surroundings, providing

accurate directions, and information for guest inquiries about promotions and special events.

October 2023

• At all times maintain a courteous, positive and professional working relationship with all LDC

personnel and the general public (e.g., coworkers, clients and vendors).

• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

• High School Diploma or GED preferred.

• Some experience in fast food environment and cash handling preferred.

• Must possess basic mathematical skill (able to add, subtract, multiply and divide)

Licensing & Certification:

• None.

Computer Equipment, Software, Machinery:

• Operate Point of Sale system/cash register.

• Operate and maintain dispensers such as fountain, juice, creamer, coffee and tea brewers.

• Operate ice cream maker, fountain machine, fryer.

Essential Physical Requirements:

• The job requires the ability to talk, turn, twist, stand for long periods of time, and repetitively use

hands 51-100% of the time.

• The job requires the ability to kneel and reach overhead 25-50 % of the time.

• The job requires the ability to bend over and stoop 1-24% of the time.

• The job requires the ability to carry, lift and slide/transfer 1-30lbs. 1-24% of the time.

Essential Mental Demands:

• The job requires reading 51-100% of the time.

Supervisory Responsibilities:

• None.

Work Environment (inside/outside):

• The job is performed indoors in a restaurant environment.

Other Requirements:

• Applicant must pass a pre-employment alcohol/drug screening.

• Obtain and maintain a Serv-Safe Certification within 90 days of employment and/or transfer.