Parts Advisor

Parts CounterpersonThe Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.The ideal candidate has at two years of experience with automotive parts and accessories, preferably in a dealership. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with ADP software and fluency in Spanish a plus.In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.ResponsibilitiesCompletes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receiptsTakes customer orders and clarifies requests, identifies automotive parts, and offers and explains alternative solutionsMaintains parts inventory by verifying supplies and placing orders when order-points are reachedStocks items by unpacking, arranging, and placing items in bins and on shelves and adjusting inventory systemReceives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelves items, and returning damaged items to supplierMaintains safe and secure environment by following safety and security standards and procedures and complying with codesUpdates job knowledge by participating in educational opportunities and reading about new productsAccomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishmentsPerforms other duties as assignedQualificationsMust have 5+ years Parts counter person experience (dealership preferred).Mercedes-Benz experience a PLUS!Excellent telephone and customer service skills.Inventory control experience.Must have a desire to work in a commission and performance based environment.Professional appearance and work ethic.Self-starter and self-motivator.Must be able to work well in a process driven environment.Must be able to develop relationships with vendors and customers.ADP experience a PLUS!Bilingual (Spanish) a PLUS!