Help Line Representative

$22 per hour

ProPivotal

Please Read: only candidates currently living in Massachusetts will be considered for this opening Key Details: On-site training in Framingham, MA Shift/Schedule vary but we will work with you to find a shift that meets your best preferences Pay: $22/hour What You'll Do: Take calls from individuals facing emotional distress or crisis Listen actively, show empathy, and remain calm during intense conversations Help de-escalate high-stress situations and contact emergency services when needed What You Need: At least 1 year of experience in a call center role, handling inbound calls Must have a windows PC for any work-from-home shifts Proficient with Google Chrome and the Microsoft Office Suite Nice to Have: Previous experience in mental health, crisis, or support setting Familiarity with de-escalation or counseling techniques Any supervisory or management experience in a call center environment #J-18808-Ljbffr ProPivotal

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Vacancy posted 3 days ago

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