Assistant General Manager

Assistant General Manager

Join the team at Jon & Vinny's, where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We're looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you're a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a restaurant that values quality, teamwork, and community, we'd love to hear from you! Jon & Vinny's is a fast-paced, high-volume, all-day restaurant serving several Los Angeles communities 7 days a week. Known for our welcoming vibe, delicious food, and exceptional wine and cocktail offerings, we've become a neighborhood favorite where guests come to celebrate everything from casual dinners to special occasions. With a bustling atmosphere, we're dedicated to delivering the kind of hospitality that makes every guest feel like a VIP. Our concept is simple yet refined —a place for families, friends, first dates, and everything in between. We focus on creating joyful experiences with comforting food, great wine, and a vibrant atmosphere. If you're someone who thrives in a high-energy environment and wants to be part of a dynamic, growing brand, this is the perfect place for you.

Our Core Values

Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.

The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.

Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.

We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests.

We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement. As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

About the Role: Assistant General Manager

The AGM is responsible for providing a positive guest experience, ensuring facility cleanliness, and maintaining a positive work environment. Key duties include hiring, training, and scheduling staff, overseeing the beverage program, assuming GM duties when necessary, managing costs and labor, performing performance reviews, and building guest relationships. Qualifications include ServSafe and Anti-Harassment certifications., you'll play a key part in executing our concept, ensuring our guests receive top-notch service in a lively, fast-paced setting at all of our locations in Los Angeles.

This position requires availability for nights, weekends, and holidays —we're looking for team members who are excited to be part of the action when the restaurant is at its busiest. This is an excellent opportunity for individuals who are passionate about hospitality, food, wine, and cocktails, even if you're still developing your experience. We want to mold enthusiastic team members into hospitality leaders!

Key Responsibilities

Actively hiring staff for the restaurant

Recruit professional, hard-working hourly staff for all FOH positions

All candidates must meet with the AGM and GM

Manage staff training schedules and materials

Ensure all new hires are onboarded correctly

Ensure all training materials are up-to-date, detailed and thorough

All new hires must be given an orientation - including an introduction to corporate team members, key members of staff, facilities, and all other relevant information

Ensure all trainees are given appropriate training schedules and adhering to the testing/training schedule

Continue training staff after hire

Develop staff with see-it-say-it mentality - provide constant feedback, support the staff on the floor, continual training

Liaising with Head of Beverage, CDC, DOO, and GM for focus points, continuing education opportunities, re-training opportunities

Developing a path for growth for key employees

All FOH Scheduling

Schedules must be posted 30 days out in advance minimum

Holiday schedule 3 months in advance

Responsible for finding coverage, approving swaps/pickups, and making changes to permanent schedule

Beverage Program Oversight

With GM, supervise the Beverage Manager, providing guidance and support to maintain and grow the beverage program.

Understand and deploy SOP in accordance with all beverage items and ensure equipment is performing to standard.

Ability to step in for inventory in absence of Beverage Manager

Maintain working knowledge of the cocktails (if applicable), wine, coffee, and overall beverage program to assist in sales goals, inventory, and training.

Participate in sales goal tracking, beverage forecasting, COGS diagnostics and planning with Beverage Manager, GM, Head of Beverage and Helen.

Ensure alignment of beverage programming with guest experience and operational goals.

Learn and assume all GM duties when GM is not present in the building

Daily payroll prep and payroll packet maintenance

Invoice tracking, scanning and entering into PCL. Financial document maintenance

Other duties as necessary

Adding positive energy to the daily operations of the restaurant.

Understand and manage costs in the restaurant, including receiving product, entering invoices, overseeing inventories and daily spending.

Understand and manage labor, OT and break penalties.

Develop a good working knowledge of the financial aspects of the restaurant including the PCL, Petty Cash Sheet, Inventory documents and Inventory Reporting via MarginEdge.

Communicate all challenges that arise on a daily basis with appropriate supervisors and problem solve together.

Performing annual performance reviews for management and hourly staff

Ensure a hospitable experience for all guests and maintain high guest satisfaction.

Creating relationships with all guests and providing a welcoming environment through guest interactions at the front door, table-touching, in the wine shop, and via e-mail or phone correspondence.

Other duties as assigned.

Who You Are

Hospitality-Driven : You are genuinely excited about making people feel welcome and valued.

A love for food, wine, and cocktails —you don't need years of experience, but a passion for learning is essential.

Strong leadership skills with the ability to manage and inspire a team in a high-pressure, high-volume environment.

Team Player : You thrive in a collaborative setting and are ready to support your teammates, especially during busy shifts.

Excellent communication and problem-solving skills to handle challenges with a calm and positive demeanor.

Desire to learn and grow as a leader, with a love for coaching and developing others

Ability to work nights, weekends, and holidays to support the flow of our all-day, every-day operations.

ServSafe Manager Certification and Anti-Harassment Certificate (or willingness to obtain).

Physical Demands:

Ability to stand, walk, reach, and engage with guests for extended periods.

Regularly required to stoop, kneel, and lift items up to 75 pounds.

Must have good vision, depth perception, and focus to ensure a safe and hospitable environment.

Why Join Jon & Vinny's?

By joining our team, you'll be part of a passionate, supportive group that's constantly looking to grow, innovate, and provide the best possible experience for our guests. This role is not just about managing the floor—it's about being a part of something bigger, contributing to a brand that's all about warmth, inclusiveness, and the joy of sharing great food and wine.

If you're excited about becoming a part of the Jon & Vinny's family and are ready to take on the challenge of a high-volume, hospitality-focused environment, we'd love to meet you