Design Sales Associate - Joybird

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience.

Job Description

Sell Luxury. Live Modern. Earn Without Limits. Now Hiring: Design Sales Associate – Joybird Location: West Hollywood, CA Compensation: Base + Unlimited Commission Joybird isn't just about furniture—it's about creating one-of-a-kind spaces that reflect every customer's unique style. We've redefined how people bring their homes to life, and we're looking for someone who shares that same passion for design, creativity, and exceptional customer experiences. This is your opportunity to combine your love of home furnishings and modern design with a rewarding sales career—helping customers create beautiful spaces while earning uncapped commissions.

What You'll Be Doing

• Guiding clients through a personalized, premium design and sales experience.
• Helping customers bring their vision to life with thoughtfully curated furniture and décor.
• Building lasting relationships while creating beautiful, functional spaces.
• Delivering outstanding results through exceptional service and uncapped earning potential.

What You'll Get

A sleek, modern showroom that feels more like a design studio than a retail store. Ongoing training in luxury sales, interior design trends, and design consultation. Competitive compensation with unlimited commission potential. Exclusive employee discounts so your own space turns heads. A collaborative team culture that celebrates creativity, growth, and success.

Who You Are

Passionate about interior design, home furnishings, and helping customers create spaces they love. A confident communicator who enjoys building relationships and delivering exceptional service. Creative, detail-oriented, and energized by bringing design ideas to life. Experience in sales, retail, interior design, or home furnishings is preferred. Interior Design education or related design experience is a plus. You don't do average—and neither do we. If you're ready to turn your passion for design into a rewarding career with a brand that's redefining modern furniture, we'd love to meet you.

Design beautifully. Inspire customers. Build your future.

What You Can Expect

Base Compensation Range: $18 per hour Commission & Bonus: Earn more with UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goals

Benefits

• Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions
• In-Network Dental and Vision Insurance
• Paid Vacation
• 401k with match
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Paid Training
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!)
• Counseling sessions
• Financial and legal resources

Key Responsibilities (other duties as assigned)

• Responsible for opening and closing the store and performing other duties in the absence of management.
• Assigned and are responsible for opening and closing the store with store keys and alarm code
• Responsible for daily sales reporting to the retail leadership
• Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
• Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining the showrooms design and visual standards using merchandising guidelines.
• Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
• Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

Scope & Impact

This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.

Minimum Requirements

• 2+ years retail sales experience with shift supervision experience preferred
• Strong interpersonal and customer service skills required
• No travel required
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays

Preferred Requirements

• Passion for driving the customer service experience
• As a Key Holder you exhibit an aptitude for managerial responsibilities
• Knowledge of furniture industry a plus
• Ability to work well both independently and in a collaborative or team setting
• Proficiency in Mac operating systems and Microsoft office
• Strong leadership and communication skills both written and verbal

Supervisory Responsibilities

No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers.

Physical Demands / Work Environment

Able to routinely move objects weighing over 50 pounds and to understand safety requirements

Weekly Hours: 40

Benefits for Employees in the US

• Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via:

Travel / Driving Requirements

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

About Us

Founded on the idea that people should never settle when it comes to home furnishings, Joybird is here to help customers bring their own personal style to their spaces with a mix of retro and modern designs and a plethora of customization options. With their digital, physical and virtual shopping experiences, Joybird is changing the way you buy furniture. Joybird prides itself on its ability to meet the demands and unique tastes of customers while providing a high-quality product that will be enjoyed for years to come. Always keeping sustainability top of mind, Joybird has created a business that not only gives back to nature but helps it thrive through the use of responsibly sourced materials and non-profit partnerships. We’ve built our business on being a customer-centric organization that leverages data to enhance the customer journey to empower our customers to embrace their personal style. Joybird is an equal opportunity employer and we value and promote diversity.

Core Values

Customer-centric — You are passionate about delivering an end-to-end WOW experience for every customer. Transparent — You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving. Results-driven — You aim high and go beyond tradition and standards to reach our goals. Constantly evolving — You're never satisfied and are unafraid to be a better version of yourself.

Equal Opportunity Employer

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at View email address on click.appcast.io or by calling View phone number on click.appcast.io.

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