Field Service Technician (Field Based) Northern VA/DC
Becton Dickinson & Co
BD Parata seeks a Field Support Engineer to provide technical support, preventive maintenance, and repair services for pharmacy automation equipment across Northern Virginia and Washington, DC. The role involves direct customer interaction, complex troubleshooting of electromechanical and software systems, and field service across a multi-state territory.
Responsibilities
- Troubleshoot, repair, and maintain pharmacy automation equipment for customer sites
- Diagnose and resolve electromechanical, software, networking, and system integration issues
- Perform preventive maintenance, inspections, and corrective repairs to maximize uptime
- Install, relocate, and implement new pharmacy automation systems as needed
- Document service activities and provide feedback on product performance and customer needs
Requirements
- High school diploma or equivalent
- Three or more years field service, technical support, or industrial maintenance experience
- Strong Windows operating system knowledge and Microsoft Office proficiency
- Working knowledge of computer networking fundamentals and TCP/IP protocols
- Mechanical aptitude with ability to disassemble and repair electromechanical systems
- Ability to read technical drawings and troubleshoot independently
- Valid driver's license with acceptable driving record
Vacancy posted 18 days ago
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