Environmental Services Operations Manager (Healthcare - 2nd Shift)

Job Description

Job Description

Our client is seeking an Environmental Services/Custodial Operations Manager to oversee 2nd‑shift operations within a hospital environment. This role is responsible for ensuring a clean, safe, and welcoming environment for patients, visitors, and staff while leading a frontline team and supporting key operational programs.

The ideal candidate brings strong leadership, hands‑on housekeeping or environmental services experience, and the ability to drive service excellence in a fast‑paced, patient‑focused setting.

Onsite | No Visa Sponsorship | No Relocation Assistance

Work Schedule: 2nd Shift | 10:00AM-6:00PM

Responsibilities:

• Foster a diverse, inclusive, and safety‑driven work environment.
• Operate the Unit Operating System to monitor workflows, audits, and performance metrics.
• Manage departmental projects and initiatives, tracking milestones, deadlines, and compliance requirements.
• Ensure regulatory readiness through documentation, safety practices, and adherence to hospital standards.
• Supervise and develop frontline staff including hiring, training, scheduling, coaching, and performance management.
• Support infection control coordination through proper cleaning protocols, rounding, and collaboration with clinical partners.
• Drive patient and client satisfaction by monitoring service quality, addressing issues, and ensuring timely follow‑through.
• Lead daily EVS operations for assigned hospital units, ensuring cleanliness, safety, and compliance with healthcare standards.

Qualifications (Must-Haves)

• Associate's degree or equivalent professional experience.
• Demonstrated career stability and progression in similar roles.
• Results‑driven mindset with a commitment to safety and quality.
• Ability to manage projects, monitor compliance, and meet operational deadlines.
• Computer proficiency and comfort using operational or compliance‑tracking systems.
• Strong leadership skills with the ability to motivate teams and maintain accountability.
• Customer service orientation with experience improving guests, patients, or client satisfaction.
• Experience in healthcare, hospitality, long‑term care, or other regulated service environments.
• 2+ years of functional experience in housekeeping, custodial, or environmental services operations.
• 2+ years of management experience leading frontline staff in housekeeping, environmental services, custodial operations, or a closely related field.