Customer Service Representative Nutraceuticals

Customer Service Representative Nutraceuticals A well-established nutraceuticals company is seeking a detail-oriented and customer-focused representative. Handle customer inquiries, order processing, and support the sales and logistics teams. Position is open immediately for qualified applicants. Alpharetta, GA with on-site responsibilities. Be a vital part of a mission-driven company focused on health, wellness, and exceptional service. Professional, collaborative, and fast-paced with a strong team culture. Up to $70,000 based on experience. We're hiring a Customer Service Representative to act as the liaison between our customers, sales, and operations teams. You'll be the front line for delivering responsive, high-quality service and ensuring a smooth customer experience. Manage inbound calls, emails, and order requests Process orders and coordinate with fulfillment and logistics teams Resolve customer issues and follow up to ensure satisfaction Maintain accurate records in CRM and ERP systems Support the sales team with product and order information 2+ years of customer service experience, ideally in nutraceuticals or CPG Strong communication and problem-solving skills Familiarity with order management systems and CRM tools Ability to work independently and as part of a team High school diploma required; college degree preferred If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.