Front Desk Associate
Crunch - Rocklin
Position Title: Front Desk Reports To: Manager Requirements:
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
- Strong customer service skills
- Membership Sales.
- Greet all members & guests with a smile and wish them well as they exit the club.
- Check in all members and guests in accordance with company procedures.
- Facilitate any messages on club software at member check-in.
- Answer phones in courteous, helpful, professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere, which makes members feel welcome.
- Facilitate all member requests or forward to a manager.
- Maintain professional disposition at all times.
- Sell retail products.
- Schedule member services: tanning, etc.
- Facilitate payment of member services in accordance with company procedures.
- Know club facility, services, and schedules.
- Maintain a clean and organized work area.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in the Employee Handbook.
- Opening and closing duties.
- Monthly or Weekly Department Meetings
- Employee Training Meetings
Vacancy posted 4 days ago
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