Business Development Manager - New Business - St. Louis, MO

Business Development Manager – New Business (MO, IL, TX, CO, WA) IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, outplacement, and leadership development solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group is by their side providing one‑on‑one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them. We’re on a mission to maximize human potential in an increasingly tech‑enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families. Be a part of moving careers forward! Job Summary The Business Development Manager – New Business will work to establish and expand IMPACT Group’s footprint by focusing on three main areas: (1) managing current relationships including cross‑selling and up‑selling; (2) generating new business for IMPACT Group in leadership development and outplacement; and (3) serving as a subject matter expert in leadership and outplacement to understand client needs and scope client projects. This role is nearly fully remote with about 10‑15% travel to clients. Ideal candidates currently reside in MO, IL, CO, WA or TX. Key Responsibilities Manage current relationships including cross‑selling and up‑selling: carry an individual quota comprising primarily of current accounts with the goal of growing current business and finding new opportunities. Ensure renewal, growth and profitability of assigned accounts by product line. Manage client retention through excellent service and strong internal and external relationships. Interact with clients on a strategic level and build and maintain relationships with multiple stakeholders at each client, including high‑level stakeholders. Develop annual account plans in conjunction with the manager all appropriate internal stakeholders. Work with the Account Management and Operations teams to resolve any customer or client needs. Utilize Salesforce.com (SFDC) to track potential business opportunities. Develop and maintain mastery in positioning and leveraging IMPACT Group services and solutions to customers. Generate new business for IMPACT Group: sell new business with net new customers. Utilize conceptual selling and strategic selling principles to target and win business. Work with the marketing team on following up on qualified leads to turn those leads into customers via targeted outreach and follow‑up. Carry an individual quota and seek out new opportunities to develop IMPACT Group’s presence with new and existing customers for leadership development and outplacement. Create and implement a territory plan for acquiring new customers in the region. Prospect for leads utilizing a variety of strategies including leveraging personal networks, LinkedIn, networking events, referrals, etc. Utilize Salesforce.com (SFDC) to track prospects and potential business opportunities. Develop and maintain mastery in positioning and leveraging IMPACT Group services and solutions to customers. Serve as a subject matter expert in leadership development and outplacement to help understand client needs and scope client projects. Support senior client level relationships; make presentations to clients and establish credibility through expertise. Provide examples and stories to communicate the results and impact of our workshops and coaching programs. Evaluate client needs in conjunction with the leadership and outplacement delivery teams. Propose existing solutions or discuss options for tailored programs to meet clients’ needs. Write proposals and statements of work detailing leadership and outplacement solutions. Qualifications 5+ years of selling experience in solutions including outplacement and/or leadership with a strong emphasis on account development and management. 5+ years of selling to Human Resources departments or equivalent. Proven prospecting and business development track record for net new and current accounts. High level of sales professionalism, strong work ethic, and detail‑oriented. Individual responsibility for revenue goal(s). Comfortable calling on and working with C‑level executives. Extensive relationships with mid‑ and senior‑level HR executives. In‑depth and up‑to‑date knowledge of career management, coaching and leadership development. Understanding of organizational structures, cultures and decision‑making processes gained through significant employment history or consulting experience. Strong consultative selling attributes, skills or natural inclination. Works independently, resources, enjoys working in a fast‑paced environment with tight timelines, and can navigate and make decisions in novel situations amid ambiguity. Comfortable working remotely from an independent workspace or home office. Proficient in Word, Excel, PowerPoint and Salesforce. Currently resides in Missouri, Illinois, Colorado, Texas or Washington state. What Makes You a Great Fit Strong entrepreneurial mindset with a desire to grow rapidly. Demonstrated ability to grow sales year‑over‑year. Optimistic / positive / thrives in a fast‑paced, high energy environment. Action oriented, willing and able to make decisions. Excellent selling, interpersonal and critical thinking skills. Active listener as well as an articulate and adaptable communicator. At IMPACT Group, we believe that diversity drives innovation—and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between. We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members—whether in‑office or remote—can contribute fully and thrive. Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we’ll partner with you to ensure a barrier‑free experience. We know that people are at the heart of every successful transition—whether it’s relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe. #J-18808-Ljbffr