PT Business Development Assistant

Job Title

PT work, 20/hrs. a week, contract length up to potentially 30 some weeks Normal business hours between 8AM and 5PM Assists and supports the Columbus Regional Airport Authority Business Development team based at Rickenbacker International Airport. Primary duties are related to clerical, data entry and company research for Air Cargo Business Development and associated efforts. May from time to time also support Foreign-Trade Zone and industrial development needs.

Essential Duties & Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs administrative and research tasks, including clerical inputs of contact and company data into Customer Relations Management (CRM) software system
• Research companies for business development leads and validate company contacts
• May assist with conducting tours of Rickenbacker and its surrounding logistics infrastructure, providing visitor escorts on airport property, driving a 15-passenger bus and other related duties
• May assist with document and presentation updates
• May assist with the coordination of air cargo and foreign-trade zone events, meeting scheduling, and organizing business travel
• Performs other related and assigned work as required

Qualifications

Required Education and Experience

• High school diploma (or GED equivalent)
• Clerical and software skills to include MS Office suite. CRM experience preferred
• Phone and e-mail skills

Required Licenses or Certifications

• Must possess and maintain a valid Ohio driver's license, in good standing
• Must attain and maintain CRAA ID badge for Rickenbacker Secured Areas, AOA Driving and US Customs area seal

Supervision

No direct supervisory duties are expected. Will on occasion be asked to escort unbadged visitors to CRAA property following the Airport Security Program rules.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.

Competencies for Successful Performance of Job Duties

Knowledge of:

• Microsoft Office Suite, including Excel, Word and Power Point applications
• Customer Relationship Management system experience preferred
• Shared document systems such as Google Docs
• Basic office and workplace etiquette
• Validating any AI assisted work results

Skill in:

• Written and verbal communication
• Engaging customers and potential clients by phone, e-mail, video conference and in-person
• Prioritizing work assignments
• Mathematics and analytics
• Attention to detail and organization
• Utilizing discretion and best judgment if/when representing CRAA

Ability to:

• Understand and carry out oral and written directions
• Work independently under guidance from supervisors, meeting schedules and deadlines
• Use time effectively and efficiently while managing work priorities
• Accurately organize and maintain paper documents and electronic files and systems
• Maintain confidentiality of information and proper social media boundaries
• Provide helpful solutions or suggestions for customer and co-worker needs
• Contribute to a positive work environment by demonstrating CRAA's Core Values