Customer Experience Leader & Duty Manager (Hybrid)
Northern
Northern in Sheffield is seeking an experienced customer experience leader to guide a team of Customer Relations Advisors and a Supervisor. You’ll oversee operations, coach staff, and ensure swift, fair handling of inquiries and complaints while protecting the Northern brand. You’ll balance targets with customer care, work across channels, and drive improvements in service quality and efficiency. This permanent role offers hybrid working patterns. #J-18808-Ljbffr Northern
Vacancy posted 4 days ago
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