Program Coordinator Ambulatory Quality & Cancer/PCMN Accreditation

Licensed Nurse Leadership Position

This position requires a licensed nurse with demonstrated leadership experience to provide clinical oversight, program coordination, and quality management across ambulatory oncology and specialty services. Cancer experience is preferred. In addition to cancer program leadership, this role supports ambulatory quality and accreditation initiatives including the NCQA Patient-Centered Medical Home (PCMH) program and other quality programs impacting primary care, multispecialty, endoscopy, infusion, and specialty services. The Coordinator partners with operational, clinical, and executive leaders to improve patient outcomes, strengthen compliance, optimize clinic operations, and advance a culture of continuous quality improvement across ambulatory settings.

Essential Duties and Responsibilities

• Commission on Cancer Program Leadership
• NCQA PCMH Program Oversight
• Ambulatory Quality & Operations Leadership
• Nursing & Clinical Leadership
• Leadership & Administrative Management

Qualifications/Education

• Associate or Bachelor of Science in Nursing required; Bachelor of Science in Nursing preferred.
• Current unrestricted Registered Nurse (RN) license in the State of Tennessee required.
• Master's degree in Nursing, Healthcare Administration, Public Health, or related field preferred.

Experience

• Minimum 5 years of nursing experience required.
• Minimum 3 years of leadership, program management, quality, or ambulatory operations experience preferred.
• Oncology or cancer program experience preferred.
• Experience with Commission on Cancer standards strongly preferred.
• Experience with NCQA PCMH recognition preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of ambulatory nursing operations, oncology workflows, accreditation, and regulatory frameworks.
• Expertise in quality improvement methodologies (Lean, PDSA, RCA, Six Sigma).
• Strong leadership, communication, and project management skills.
• Ability to analyze data and drive measurable outcomes.
• Ability to manage multiple priorities while maintaining focus on CoC program success as the primary responsibility.

Key Performance Expectations

• Maintain successful Commission on Cancer accreditation and readiness status.
• Meet all deadlines for CoC reporting, conferences, and committee activities.
• Sustain or achieve NCQA PCMH recognition goals.
• Improve ambulatory quality metrics across primary care, multispecialty, oncology, infusion, renal, and endoscopy services.
• Improve patient access, care coordination, compliance, and operational efficiency.