Tier 2 IT Help Desk Technician (Onsite)
Howard University
Howard University is seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk and manage tickets in ServiceNow. You will be the first line of support for faculty, staff and students, resolving IT issues with available resources, hardware, and software vendors. Minimum requirements include a Bachelor's degree and 3–5 years in IT Help Desk; CompTIA A+ is required. Training users and maintaining documentation are key aspects of the role. #J-18808-Ljbffr Howard University
Vacancy posted 2 days ago
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