Bar Attendant

Job Title

Job Description

Essential Job Responsibilities and Duties

• Promote a positive work atmosphere by maintaining a positive and professional demeanor during all interactions with guests, fellow employees, and vendors.
• Maintain daily a clean, attractive lounge, inside and out, throughout all weather conditions by completing all shift duties as stated.
• Give all customers prompt and courteous service. Greet each customer with appropriate company greeting such as, "Welcome, relax & enjoy."
• Report prepared and ready for work at the assigned and scheduled time. Clock in and out accurately daily as stated in the company handbook.
• Perform all responsibilities in accordance with all Company standards, policies, and procedures.
• Responsible for following workplace safety and operating protocols as outlined in the Toucan Policy Manual.
• Responsible for adhering to, and keeping up with all gaming regulations, policies and procedures.
• Attend and participate in regular staff meetings with key leadership. Maintain an open line of communication with Management.
• Adhere to all appearance and uniform standards.
• Record all sales promptly and accurately, as per company standards.
• Responsible for completion of all necessary end-of-day paperwork and forwarding any end-of-day reports to the appropriate personnel.
• Follow all company policies regarding the sale of alcohol and tobacco products as outlined in the Toucan Policy Manual.
• Prepare alcoholic beverages and food items according to company standards.
• Verify customer age and identification before serving alcoholic beverages.
• Monitor alcohol consumption and refuse service when required by law or company policy.
• Stock and replenish beer, liquor, mixers, garnishes, ice and other supplies.
• Accurately process cash, credit card, and electronic transactions.
• Complete all other tasks and activities assigned.

Skills, Education and Other Requirements

• Previous bartending, hospitality, customer service or gaming experience required.
• Requires the ability to read and follow written procedures and policies as well as instructions for operating video poker machines and other equipment.
• Sufficient visual acuity to check and verify identification.
• Computer, phone, fax, copier and 10-Key calculator, Basic PC skills, specifically Microsoft Office Products.
• Basic mathematical, calculating and money counting skills.
• Ability to multitask and prioritize in a fast-paced environment is required.

Required Work Cards

• Identification that establishes the right to work in the United States.
• All Lounge personnel are required to possess a valid video draw poker employee permit.
• A valid state issued driver's license, identification card or U.S. Military identification card is required while working at the lounge facility.
• May also be required to successfully obtain a Parish Bar/ABO card if required for the Parish they currently work.

Machinery, Work Equipment, Programs, Software, Hardware Used

• Computer, phone, fax, copier and 10-Key calculator.
• Video Poker Machinery

Base Pay Range : 10.50-12.50

Toucan Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.