Business Development Coordinator - Strategic Accounts | Journey Beyond

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

The ideal candidate will be self-motivated and passionate about sales with a demonstrated growth mindset and proven ability to prioritize competing tasks with ease.

Your high-energy and exceptional interpersonal skills will be vital to your success, demonstrated through your innate talent for cultivating strong working relationships with trade partners.

You will:

• Be highly self-motivated, with great energy and a natural ability to build relationships
• Have experience using Salesforce or similar CRM systems
• Be able to work within a high performing team as well as being able to work autonomously
• Have high attention to detail and excellent standard of delivery
• Possess excellent problem solving
• Demonstrate excellent personal presentation and interpersonal skills
• Strong written and verbal communication skills

We are looking for someone who has chosen a career in travel and possess relevant experience in the industry. A tertiary qualification in tourism or related field will be highly regarded.

Additionally, this is the tourism industry so your willingness to travel across the breathtaking landscapes of Australia will be invaluable. Join us in showcasing the beauty and diversity of this incredible country!

About The Role

In this role, you will be responsible for supporting the Strategic Account Manager and external trade partners across all Journey Beyond products in collaboration with the wider Sales and Marketing teams.

Key responsibilities will include :

• General administrative duties required to support the Business Development team and trade partners
• Supporting trade partners by communicating relevant information within specific time frames
• Managing and assisting with reservation enquiries, escalations and new agency/account set-ups
• Co-ordinate all campaign activity including the distribution of rates and marketing collateral
• Organisation of events and familiarisations, attending industry and networking events as required
• Prioritising urgent enquiries from Strategic Accounts and responding in a timely matter

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If this sounds like the perfect opportunity you’ve been waiting for, we eagerly invite you to get in touch with us!

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.

A pre-employment medical may be required as part of the recruitment process.