Field Operations Technician II

Who We Are

This position is with Seneca Companies Inc., an OWL Services Affiliated Company.

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 40+ offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

Job Title: Field Operations Technician II

Job Description: Performs several duties pertaining to Field Operations (Waste Solutions) Projects and Work Orders. Primarily completes incident response work orders and heavy industrial jobs. May assist with fuel restoration and petroleum support operations as needed. Interacts with clients on site to provide outstanding customer service. Performs pre-job inspection and walk throughs, equipment operation and emergency response services to region-wide customers and to provide field labor as needed.

What You’ll Do:

• 55%: Incident Response: Responds to calls for spill cleanup including hazardousmaterials. Follows company directions from the Environmental division and prescribed partners on cleanup methodology. Customer Service: Communicates effectively with customers on site in a professional, friendly, helpful manner. Ensure all Seneca employees follow site and customer policies and procedures.
• 15%: Transport HAZMAT: Transport hazardous materials and other various chemicals that may be presented to Seneca Companies for transport and be responsible for the DOT Laws applicable to such.
• 10%: May conduct fuel restoration or product containment services as needed.
• 10%: Safety Management: Inspect, maintain and wear appropriate personal protective equipment (PPE) as required. Ensure peers and subcontractors are protected and have the responsibility and authority to stop work being deemed unsafe. Equipment inspection, maintenance and operation: May operate large vehicles including vacuum trucks, semis and other heavy equipment. Inspect equipment before and after operation and documents deficiencies in accordance with DOT regulations and company policy. May be assigned responsibility for a single company vehicle which includes responsibilities for routine maintenance and cleaning.
• 5%: Mobile device-based administration and documentation: Utilizes mobile devices to plan, track and document job data including vehicle maintenance and operation, work order progress, personnel status and working hours. Responds to a variety of communication methods such as email, text messages, phone calls and application alerts in an appropriate time frame. Completes safety training and documentation on time.
• 5%: Other duties as assigned.
• Working Hazards: Works in an environment with potential exposure to fumes, dirt, noise, equipment movement dangers, confined spaces, vibrations, dangerous chemical/solvents, electrical shock, and inclement temperature extremes.
• Physical/Mental Exertion: Ability to perform heavy physical labor exerting up to 100 pounds of force on an occasional basis and up to 50 pounds of force on a frequent basis performing such tasks as climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, and grasping.

What We’re Looking For:

• Education: Requires a high school diploma.
• Experience: 0-4 years of experience in the field or in a related area.
• Licenses/Certifications: CDL-A license with hazardous waste endorsement is required. HAZWOPER 40 certification is a plus.
• Technical Abilities: Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Able to perform manual labor, heavy equipment inspection and operation and basic administrative tasks using mobile devices.
• Autonomy/Direction: Typically reports to a supervisor or manager. Relies on instructions and pre-established guidelines from senior Technicians in the field to perform the functions of the job. Works under intermittent supervision. Primary job functions periodically require exercising independent judgment and making tactical decisions in the field without assistance. Must have the ability to travel overnight over 50%. Must have the ability to be on-call 24-7 for emergency response on a rotational basis.
• Tools & Equipment: Ability to perform manual construction work and equipment operation as described. Knowledge and experience with computer programs (PowerApps, Outlook).

Why Choose Seneca Companies?

• Company Vehicle with Fuel Card
• Competitive Pay & Per Diem
• Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
• Paid Time Off including Vacation Time, Personal Days, and Holidays
• Employer-Paid Short-Term Disability
• 401k with Company Match
• Free Employee Assistance Program (EAP) and Wellness Program

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Requisition #4135