Receptionist/Switchboard Operator

Salary: $17.76 - $22.66 Hourly
Location : CITY OF CARSON, CA
Job Type: PART-TIME
Job Number: 2600020
Department: COMMUNITY SERVICES
Division: Community Services
Opening Date: 10/27/2026


THE POSITION
The City of Carson is now accepting applications for the Receptionist / Switchboard Operator positions.

This recruitment will remain open until the vacancies have filled and may close without notice. Applications will be reviewed weekly.
Position Information: These are part-time, at-will positions classified as FLSA non-exempt, with a maximum of 960 work hours per fiscal year. Operating hours are 7:00 AM to 12:00 AM, seven days a week. Work schedules and shifts may vary based on scheduled City events and departmental operational needs.

Required Documents :

• Applicants must submit original certification of the ability to type at a rate of at least 40 net wpm with application.

All required documents must be submitted with the application at the time of submission.
Job summary :

Under close supervision, to serve as receptionist and central telephone switchboard operator, perform general clerical work, and to perform related duties as required.

ESSENTIAL DUTIES
(These functions are representative and may not be present in all positions in the class. Management reserves the right to add, modify, change or rescind related duties and work assignments.)

1. Acts as general receptionist for the Community Center.
2. Provides information to the general public.
3. Directs visitors to appropriate departments.
4. Operates central telephone switchboard.
5. Forwards calls to appropriate City staff.
6. Performs general clerical duties of typing, filing, receiving and processing mail.
7. Searches records and files for readily identified information.
8. Operates standard office machines.

QUALIFICATIONS
A typical way to obtain the requisite qualifications to perform the duties of this class is as follows:


Education and Experience :
Completion of formal education sufficient to ensure the ability to read, write and perform arithmetic calculations at the level required for successful job performance and some experience performing general clerical work.


Knowledge of :

• Basic office practices and procedures, correct English usage and arithmetic.

Skill and Ability to :

• Type at a speed of not less than 40 words per minutes from clear copy.
• Learn assigned office tasks.
• Learn the operation of standard office machines including telephone switchboard and computer.
• Learn receptionist and telephone techniques.
• Use correct English.
• Perform arithmetic computations.
• Understand and carry out oral and written directions.
• Index and alphabetize accurately.
• Meet approved minimal physical and medical standards.
• Establish and maintain effective working relationships and deal tactful with the public.

License and Certificate :

Possession of a valid California Class C driver's license is required. Employees in this classification will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Applicants must submit original certification of the ability to type at a rate of at least 40 net wpm with application .
WORKING CONDITIONS
Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Positions in this class normally:

• Require vision (which may be corrected) to read small print.
• Require mobility of arms to reach and dexterity of hands to grasp and manipulate small objects. Lower body mobility may not be required.
• Perform lifting, pushing and/or pulling which does not exceed 50 pounds and is an infrequent aspect of the job.
• Perform work which is primarily sedentary and is subject to inside environmental conditions.
• May be required to work at a video display terminal for prolonged periods.

Recruitment Process:
This recruitment will remain open on a continuous basis until the position has been filled . To be considered, please submit an online application. Applications will be evaluation for the depth and breadth of experience, as well as the level and relevance of education. The most qualified candidates will be invited to continue in the selection process, which will include the following components:

• Supplemental Questionnaire, no weight
• SME review, no weight
• Selection Interview, weighted at 100%

The Human Resources Department reserves the right to adjust, modify, delete and/or change the above exam types and/or weights. Supplemental questionnaires are used to evaluate applicant's indicated abilities with the ideal candidate profile. The Human Resources Department reserves the right to invite those amongst the highest scoring to the next phase of the recruitment.
NOTE: Applications will be reviewed as they are received, and qualifying candidates will be interviewed and considered for employment on a "first come-first served" basis. Candidates interested in these positions are encouraged to apply as soon as possible.
Appointment :

Any offer of employment, or acceptance of an employment offer, is contingent upon passing pre-employment physical, background check, employment references and other required tests. All new employees are required to take a loyalty oath.
Other Information :

The City of Carson is an Equal Opportunity Employer , dedicated to fostering a diverse and inclusive workplace. We believe in the strength that comes from different perspectives and experiences, and we are committed to building a workforce that reflects the vibrant diversity of our community. This commitment is embraced at all levels of our organization, from our management staff to our policymakers. We partner with our staff and community organizations to ensure our policies and practices remain transparent and equitable. As part of this commitment, we regularly publish updated demographic information on our workforce, including data on diversity and pay equity by race and gender.


In accordance with the California Fair Chance Act, the City of Carson will consider all qualified applicants, including those with a criminal history. Applicants are not required to disclose their criminal history or undergo a background check until receiving a conditional job offer. If any concerns arise from a background check, and the conviction is directly related to the role, applicants will have the opportunity to provide context, present mitigating evidence, or dispute the report's accuracy. For more information about the Fair Chance Act, please visit


The City of Carson intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If you need a special accommodation during the recruitment process or would like this information in an alternative format, please contact Human Resources at View phone number on click.appcast.io.

IMPORTANT NOTICE : This recruitment is Open and Internal CURRENT CITY OF CARSON EMPLOYEES: Please do not use your City of Carson email address as part of this application. You must indicate a personal email address in order to receive communication and/or notices from Human Resources throughout the recruitment process.
City of CarsonSummary of Employee Benefits
AFSCME - Part-Time
(AFSCME Council 36, Local 809)
PARS Retirement

• Contribution made by Unit member only with no employer contribution.

CalPERS Retirement Formula (Eligible Unit Members)

• 3%@60 Formula - Employees hired before May 6, 2011.
• 2%@55 Formula - Classic Members hired on or after May 6, 2011.
• 2%@62 Formula - New Members hired on or after January 1, 2013.

Other:

• Employees pay the full Employee Member Contribution on a pre-tax basis.
• 1959 Survivors Program - level 4

Medical Insurance (Eligible Unit Members)

• The City contracts with CalPERS for medical benefits, which offers employees a choice of various HMOs and PPOs.
• The City shall pay the required monthly minimum of $143.00 towards the monthly health insurance premium.
• For unit members who have eight (8) years or more of consecutive service with the City and currently working 1,000 hours or more per fiscal year, the City provides an optional benefits package (medical and vision) and, effective May 26, 2016, the City provides an additional $314.00 per month to be used towards these optional benefits for employee and eligible dependents.

Sick Leave

• Paid sick leave shall accrue at the rate of one (1) hour for each 30 hours worked to a maximum of 24 hours per year.
• Unit members shall be entitled to use accrued paid sick time beginning on the 90th day of employment, defined as sick leave accrual and usage.
• Paid sick leave shall be taken in increments of not less than one (1) hour.

Holiday Pay (Unit members will receive holiday pay only if they are scheduled to work during the pay period in which the holiday falls).

Effective calendar year 2012, unit members will receive five (5) hours of holiday pay for each of the following holidays:

• New Year's Day
• Memorial Day
• Thanksgiving Day
• Christmas Day.

For more information please click on the link below.
01


The following supplemental questions will be used to assist us in screening your application. You are required to answer each of the following questions truthfully and completely. This questionnaire will be used to determine if you meet the minimum qualifications for this job. Your responses to this questionnaire may also be used to evaluate your qualifications beyond the minimum requirements, as part of the application screening process. As such, please take the time necessary to answer the questions thoroughly. Applications submitted without a completed supplemental questionnaire, or those that say see resume or application, may not be considered. It is imperative that your responses to the questionnaire provide a true and accurate reflection of your background. Additionally, your answers MUST be supported by the information you have entered in your general application. Responses which cannot be substantiated by information contained in your application will be deemed invalid. Falsification, exaggeration and misrepresentation will result in your disqualification. Your responses will be evaluated as submitted. Do you agree to answer the following questions truthfully and completely AND understand that falsification or overstatement of your qualifications is grounds for disqualification of your application?

• Yes
• No

02


Do you possess a valid California Class C driver's license?

• Yes
• No

03


Have you attached a typing certificate to prove you can type at least 40 wpm net? Please note: Failure to attach a copy of your typing certificate will result in your disqualification from this recruitment.

• Yes
• No

04


Are you available to work a flexible schedule-including but not limited to morning shift, evening shift and/or weekends?

• Yes
• No

05


If you answered "yes" to the questions above, please list the days of the week and the hours you are available to work.
06


Did you attach all the required documents? Failure to attach any of the required documents may and will result in your disqualification from the current recruitment.

• No
• Yes

Required Question