Tool Repair Product Technician Tier 3

Tool Repair Product Technician

PrimeSource Building Products are seeking qualified individuals to join our tool and compressor service operation located at DFW Airport Texas 75261. Work hours are Monday through Friday from 8AM to 5PM.

We require hands-on experience in service and repair of pneumatic tools and compressors. This is not a training position. Selected candidates should meet the minimum requirements below. If you have experience and are looking for an opportunity to grow along with job stability and great benefits, PrimeSource Building Products is the place for you.

Position Tasks:

• Troubleshoot and repair of nail guns and compressors for customers.
• Entry of work orders and tracking of labor hours and parts used.
• Ship, receive, pack parts and/or finished repaired product.
• Complete and submit appropriate documents of daily repairs or est.
• Communicate with field team to ensure customer satisfaction.
• Problem-solve to determine the best resolution to customer issues.
• Interact with customers, providing the highest levels of service and productivity.
• Excellent phone skills when interacting with customers.

What You Need for Success in This Role:

• Three to Five years' experience in pneumatic tool repair.
• Experience in the construction or industrial supply chain industry is helpful.
• Strong mechanical skills/abilities required.
• Customer service oriented.
• Strong organizational skills and attention to detail.
• SAP experience is helpful. Ability to participate in cycle counts.
• Basic computer skills Excel, Word, etc.

Blueprint/Organizational Competencies:

All those joining PrimeSource Brands are expected to strive to live our Blueprint to fulfill our organizational "why" – to build our tomorrow, today. The key competencies of the Blueprint are:

Care -- Leads with care; genuinely invested in the success and well-being of co-workers, customers, and the business.

Winning Together -- Builds collaborative and positive relationships with team members and customers to win in the marketplace.

Working Hard -- Reliably and consistently committed to the work at hand, showing up on time, meeting promised deadlines, and putting in the necessary time, energy, and effort to successfully get the job done.

Working Smart -- Uses time and resources wisely, always seeking a better way to complete tasks and reduce unnecessary activities.

Working Fast -- Anticipates and quickly adapts to change; moves quickly, fails fast, and efficiently pushes forward to deliver results.

Job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

EEO/Disability Accommodation Statement:

PrimeSource Building Products, Inc. is an Equal Opportunity Employer. PrimeSource Building Products, Inc. is fully committed to equal employment opportunity (EEO) and maintaining a workplace free of discrimination and harassment based on race, gender, religion, age, color, national origin, disability, sexual orientation, genetic information and other non-merit factors. All persons shall be afforded equal employment opportunity at PrimeSource Building Products, Inc.

PrimeSource Building Products, Inc. prohibits discrimination in all aspects of its personnel policies, program practices and operations and relationships with employees and applicants, including but not limited to recruitment, hiring and merit promotion. PrimeSource Building Products, Inc. promotes programs of affirmative recruitment and employment at all levels of PrimeSource Building Products, Inc.. PrimeSource Building Products, Inc. subscribes to, and will implement to the full extent, all applicable laws that promote equality of opportunity.

PrimeSource Building Products, Inc. welcomes and encourages applications from persons with disabilities, and will reasonably accommodate the needs of those persons. PrimeSource Building Products, Inc. is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within PrimeSource Building Products, Inc.