Store Associate
Brunch
Job Description
Brunch is a New York-based lifestyle brand specializing in comfort-driven footwear and an easy-going attitude. Designed for the in-between moments, Brunch delivers everyday luxury with a nostalgic spin on travel and leisure. We are looking to hire a Retail Store Associate for our flagship store at 251 Elizabeth Street, New York, NY.
\n \nWe are looking for someone who can align with our brand and can be a representation of what we stand for. This store associate would be responsible for ensuring superior service to all customers, high-standard store operation is maintained and store goals are maximized. This position requires regular exercise of independent judgment and day-to-day decision making to ensure company policies are maintained in a consistent manner.
\n \nWhat exciting things you will work on:
\n- \n
- Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team. \n
- Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs. \n
- Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!). \n
- Monitor customer feedback, working with your store's leadership team, to share information with key stakeholders accordingly. \n
- Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly. \n
- Keeping up the store appearance by cleaning displays, wiping down mirrors, dusting, and maintaining organization. \n
- Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience. \n
- Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers. \n
- Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner. \n
Qualifications:
\n- \n
- Desire to make the store your own: you will have a direct impact on the store's success. \n
- Ability to think critically and solve problems when they arise. \n
- A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites. \n
- Honesty and integrity. \n
- Strong interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members. \n
- Ability to work a minimum of 20 hours per week \n
- Ability to work a flexible schedule, including evenings, holidays and weekends \n
Perks:
\n- \n
- Free Brunch upon start date \n
- Discount to all stocked Brunch products \n
Vacancy posted 21 days ago
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