Onsite Exit Gate Attendant

Job OpportunityAre you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!As a Dollar/Thrifty Exit Gate Attendant your general responsibilities include but are not limited to:Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicleProvide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.Assist customers with directions, and review and resolve rental contract and vehicle issues.Manually log and release vehicles from lot during computer system outages or unavailability.Perform related responsibilities as required or assigned.Educational Background:High School Diploma or EquivalentProfessional Experience:Minimum 1 year of customer service experience and security experience preferredKnowledge/Skills:Ability to manage stressful and unusual situations while maintaining good customer relationsGood organizational skills with the ability to write clearly and conciselyAbility to understand and follow oral and written directionsAbility to speak and understand EnglishCar rental product knowledge and ability to use effective and approved sales techniques, as requiredAbility to type and perform accurate data entryAbility to operate radio, security and computer equipmentAbility to process all paperwork according to policies and procedure