Patient Services Spec
$18 - $21 per hourAA2IT
Patient Services Spec 2
Pay Rate: $18 - $21 Temp to Perm: Yes Length of Assignment: 6 months Work Location: Nicholson Clinic for Weight Loss Surgery, 5000 Legacy Drive #200, Plano, TX
Work Schedule: Monday -Thursday 8 AM - 5 PM, Friday 8:30 AM - 3 PM
Interview Type: 2 rounds of interview Top Skills: Front desk exp in healthcare, multispecialty exp plus, bilingual (Spanish) plus, epic exp plus, insurance verification exp Attributes for this sales-oriented PSS 2 role:
- Goal-driven and comfortable with metrics/quotas (call volume, conversion rates)
- Confident, persuasive phone presence not just "helpful, " but able to overcome objections and create urgency
- Resilient with rejection; doesn't get discouraged by failed contact attempts, no-shows or declines
- Strong active listener who can identify patient hesitations and address them directly
- Assertive follow-up habits (multiple touchpoints, doesn't let leads go cold)
- Genuine enthusiasm for helping patients that translates into a compelling, consultative pitch (not pushy)
- Organized and disciplined with CRM/lead tracking and follow-up scheduling
- Coachable receptive to script/pitch refinement based on what converts
- Comfortable discussing procedures, costs, and next steps with confidence and authority
- Bilingual (Spanish) fluency for at least one hire (though more are preferred), both spoken and written
Kindly share resume with answers: Q1: How many years of healthcare front-desk, patient access, medical reception, or patient services experience do you have? Q2: Have you worked in a multispecialty clinic or medical practice? What specialties did you support? Q3: Walk me through your experience verifying patient insurance eligibility and benefits. Which insurance systems or portals have you used?
AA2ITVacancy posted 3 days ago
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