Manager, Technical Product Management

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview The Manager – Technical Product Manager (TPM) is responsible for the end-to-end ownership, delivery, and evolution of Restaurant Network products with meaningful business impact. This role blends strong product management discipline (vision, roadmap, backlog, release management) with technical depth and people leadership. The Manager TPM leads one or more technical product areas, partners closely with business and engineering stakeholders, and ensures products deliver measurable value through well-planned releases, predictable delivery, and continuous improvement. This role is expected to influence outcomes across teams and challenge assumptions to ensure optimal solutions are delivered. Duties Product Strategy & Vision Own and evolve the product vision, strategy, and multi-year roadmap aligned to business goals, customer needs, and technology strategy. Partner with business leaders, architects, and engineering teams to assess long-term viability, scalability, and modernization of products. Balance feature development, technical debt, risk reduction, and operational excellence. Product Execution & Backlog Management Own and prioritize the product backlog, ensuring work is sequenced by value, risk, and dependencies. Translate business outcomes into clear epics, features, and acceptance criteria consumable by delivery teams. Ensure alignment across squads/teams for multi-product or cross-platform initiatives. Release Management Own release planning and execution for assigned products, including: Release scope definition Dependency and risk management Coordination across engineering, operations, and business stakeholders Maintain a single, transparent release plan mapped to the product roadmap. Ensure readiness across documentation, communications, deployment, and operational support prior to release. Continuously improve release quality, predictability, and post-release outcomes through retrospectives and metrics. Stakeholder Partnership & Communication Act as the primary product owner and voice of the customer for assigned technology products. Communicate product vision, roadmap, release plans, and progress to business, technology, and leadership audiences. Proactively manage risks, escalations, and trade-offs to protect business outcomes. People Leadership & Team Development Lead, coach, and develop Technical Product Managers, Analysts, or supporting roles as applicable. Establish consistent product management practices, standards, and ways of working across the team. Foster a culture of customer focus, accountability, and continuous improvement. Metrics & Continuous Improvement Define and track product KPIs (business, operational, and technical) to measure success and inform prioritization. Use data, customer feedback, and operational insights to drive ongoing optimization and innovation. Qualifications 7+ years of experience in Product Management, Technical Product Management, or related roles Demonstrated experience owning product roadmaps, backlogs, and releases Strong experience working in product-centric delivery models Proven ability to influence without authority across engineering, architecture, operations, and business teams Excellent communication skills with both technical and non-technical stakeholders Nice to Have Experience with network, infrastructure, or platform-based products (e.g., networking, cloud, observability, IT platforms) Familiarity with enterprise-scale environments and globally distributed products Experience managing operationally critical products with high availability or reliability requirements Compensation Bonus Eligible: YES Long - Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $138,207.00 - $172,758.00 per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case-by-case basis. 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