Student Services Coordinator

Student Services Coordinator

McNeese State University invites qualified applicants for the position of Student Services Coordinator. This is a full-time, 12–month, unclassified position. The appointment is available to begin July 1, 2026, and is intended to be filled by August 1, 2026.

Position Number: U99136

Salary: $36,000 - $40,000 (based on education, qualifications, and experience)

Deadline: Review of applications will begin immediately and will continue until the position is filled.

Application Materials and Contact: For the application process, applicants MUST complete an electronic application and upload required documents listed below:

• Letter of Application
• Resume
• Three (3) References (Include: name, phone number, and email address)
• Unofficial Transcripts

*Only completed application packets including all items listed above will be reviewed.

ALL JOB OFFERS ARE CONTINGENT UPON THE SUCCESSFUL RESULT OF A CRIMINAL BACKGROUND CHECK AND RECEIPT OF OFFICIAL TRANSCRIPT(S) IF APPLICABLE.

To apply for this vacancy, click on the "APPLY" button at the top of advertisement to complete the electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page * Required application materials WILL NOT be accepted after the deadline, if applicable. Applications may be rejected if incomplete *

Contact Information:

Questions regarding this position may be directed to the chair:

Meghan Olinger at View email address on click.appcast.io

Office of Human Resources Contact:

Kim Dronett, HR Analyst/Recruitment

View email address on click.appcast.io or View phone number on click.appcast.io

Position Duties/Responsibilities

The Student Services Coordinator at McNeese State University's Office of Student Services supports the Dean of Student Support and Advocacy in the daily management and operations of the office. This role involves coordinating student support initiatives, assisting with case management, and promoting student well-being and success through responsive services and resources. In addition, the Student Services Coordinator will:

• Manage and operate the Office of Student Services.
• Provide administrative support, coordinate meeting scheduling, maintain records, and assist with distributing policy updates and student communications.
• Serve as an initial point of contact for students seeking assistance, guidance, and referrals to campus and community resources.
• Assist students in navigating university policies, procedures, and support services while promoting student success, retention, and well-being.
• Provide case management support for students experiencing academic, personal, behavioral, or financial challenges by connecting them with appropriate resources and follow-up services.
• Assist the Dean of Student Support and Advocacy in reviewing reports of alleged student misconduct, conducting investigations, gathering documentation, interviewing involved parties, and preparing case summaries.
• Maintain accurate and confidential records related to conduct cases, student concerns, behavioral interventions, and advocacy efforts.
• Assist with the implementation of educational sanctions, restorative practices, and developmental interventions designed to promote student learning and accountability.
• Support the University's behavioral intervention, threat assessment, and student care efforts through information gathering, documentation, follow-up, and coordination with campus partners.
• Serve as an advocate for students by helping them identify barriers to success and facilitating appropriate interventions and support services.
• Manage and administer the Poke Pantry program with the assistance of student staff.
• Provide guidance and assistance to university-sanctioned student organizations in planning, organizing, and implementing programs and activities that enhance student engagement and support institutional recruitment and retention goals.
• Facilitate peer mediation training and conflict resolution services for students and student organizations.
• Assist in the development, implementation, and enforcement of policies and procedures related to student organizations and student conduct.
• Assist with development, promotion, hosting, and evaluating educational programs related to leadership development, risk management, student rights and responsibilities, community standards, and law and policy compliance.
• Assist with communications between the Office of Student Services and other campus offices, including Human Resources, Academic Affairs, Student Affairs, Athletics, and University Police.
• Provide guidance and leadership to graduate assistants, student workers, and other support personnel.
• Assist with retreats, training, and leadership development opportunities for student organizations and student leaders.
• Help develop and implement assessment measures for student programs, conduct initiatives, advocacy services, and student engagement efforts while collecting data and preparing reports.
• Manage budgets and resources associated with student activities, programs, and assigned initiatives.
• Assist the Office of Student Services in coordinating and overseeing student engagement programs such as Welcome Back Week, student tailgates, Homecoming Week, and Spring Fling Week.
• Coordinate workshops, presentations, and educational outreach initiatives for students and the campus community.
• Partner with campus and community stakeholders to develop and deliver programs that support student success, engagement, accountability, and well-being.
• Promote opportunities for civic engagement, leadership development, and community involvement.
• Participate in professional development opportunities and remain current on trends, best practices, and legal issues related to student conduct, case management, student advocacy, and student engagement.
• Perform other duties as assigned by the Dean of Student Support and Advocacy.

Required/Preferred Qualifications

Required

• Bachelor's Degree from an accredited institution in student affairs, student services, educational leadership, higher education or closely related field
• Experience in student development, student organizations, multicultural affairs, retention/mentorship, student activities, or similar student life role
• A commitment to starting and earning a Master's degree in a discipline relative to work performed in the position
• Evidence of strong communication and interpersonal skills
• Experience managing program budgets
• Some form of supervision experience
• Ability to utilize computer software to draft professional correspondence, produce basic graphics, and other published works associated with the position
• Ability to work frequent evenings, nights, and weekends during fall/spring semesters with prior notice
• Experience working with diverse populations in a state university or similar setting
• Evidence of an energetic, student-centered approach to program development and delivery

Preferred

• Experience as a leader of a college campus student organization or student organization advisor
• Knowledge of new student orientation programs as a student leader or coordinating/collaborating professional
• Experience supervising full-time employees, graduate assistants/intern, student workers, and other support personnel
• Familiarity with relevant legal and governance issues at the campus, local, state, and federal levels
• Experience in policy development, enforcement, and compliance monitoring in an educational setting

General University Information

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.

McNeese State University is an AA/EEO/ADA employer committed to excellence through diversity and a SAME agency (State as a Model Employer for People with Disabilities) for the State of Louisiana.

Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the Office of Campus Compliance and Civility at View phone number on click.appcast.io.

The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only