Enrollment Specialist (Job)

Join our mission to help students and families discover their life purpose and plan for success after high school and later in life. We meet students where they are! Position Summary The School To Success Enrollment Specialist plays a vital role in connecting students and families with our Life Purpose Career Guidance program. This role focuses on outreach, follow-up communication, and guiding prospective students through the registration and enrollment process. The Enrollment Specialist conducts follow-up calls in response to emails sent to students inviting them to register, answers questions, builds relationships, and helps families take the next step toward a successful future. Employment Type Community Outreach Coordinator / Program Director Key Responsibilities Conduct follow-up calls to students and families who received email invitations to register for the School To Success program, using the provided call script to guide each conversation. Build rapport with students, parents, and guardians. Help them understand the value of life purpose and career guidance training and answer their questions. Walk students through the registration and enrollment process. Collect and verify required information and ensure forms are completed accurately. Goal Setting & Tracking Track outreach activity, call outcomes, interest levels, and enrollment status. Maintain accurate records in the CRM for every contact. Scheduling & Consultations Schedule consultations and assessment workshops with students, families, and partner organizations. Coordinate with the outreach team and coaches. Community & Partner Relations Support collaboration with nonprofit organizations, churches, schools, and businesses. Represent School To Success professionally at community events and presentations. Reporting & Improvement Provide regular reports on enrollment progress and conversion. Share feedback and suggestions to improve outreach scripts, materials, and processes. Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred. Excellent verbal and written communication skills, with a warm and encouraging phone presence. Comfortable making outbound calls and following a structured call script. Strong organizational skills and attention to detail for accurate record-keeping. Experience with CRM systems, Google Workspace, and basic data entry. Genuine passion for helping youth and families discover their life purpose and career path. Self-motivated, reliable, and able to work independently as well as part of a team. Bilingual (English/Spanish) is a plus but not required. Availability for occasional evenings or weekends to accommodate family schedules. What We Offer Meaningful mission-driven work helping students plan their future. Flexible schedule with remote work options. Training on the School To Success Life Purpose Career Guidance system. Professional development and coaching opportunities. Supportive, collaborative team environment. Opportunity to grow within the organization. #J-18808-Ljbffr School To Success Life Purpose Academy, Inc.