Dispatcher

Job Description

Job Description

Job description

The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.

The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industrie s.

. Requirements:

• Positive attitude
• Ability to multitask
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Demonstrate the ability to follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• Excellent written communication
• An ability to function well as part of a team
• Diligent attention to detail
• Ability to type 50+WPM
• Ability to learn new software

Preferred but no Required:

• Service Titan experience
• MS Word, MS Excel

Benefits:

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
• PTO and Paid Holidays Available