Intercept Interviewer - CLE

Job Description

Job Description

Now Hiring Intercept Interviewers in Cleveland OH

Noor Staffing Group is seeking experienced, Intercept Interviewers for a short-term assignment at CLE (Cleveland Hopkins International Airport). As an Intercept Interviewer, you will receive paid training, work in a fast-paced environment, engage with travelers, and collect data to improve airport concessions. Interviewers must be persuasive, energetic, friendly, and self-motivated, but also organized and detail-oriented.

This position offers $22.00 per hour PLUS a $5/hour completion bonus if you successfully complete the project in good standing. Good standing means consistently reporting to all scheduled shifts on time, following company and client policies, completing assigned duties as instructed, maintaining professional conduct, and not being subject to disciplinary action or early removal from the assignment due to performance, attendance, or policy violations.

Must have a current Real ID or US Passport

What to Know About This Role

• This is a short-term assignment from Monday, August 3rd, 2026 to Friday, August 7th, 2026.
• Complete all required new-hire onboarding documents, including Form I-9 and acceptable supporting documentation, within the required timeframe
• Complete a 20-minute Pre-Training online video training by Wednesday, July 29, 2026
• Attend a 2 hour, mandatory, paid virtual training on Thursday, July 30, 2026

Responsibilities of an Intercept Interviewer:

• Show up on time for your scheduled shift
• Walking between concourses to assigned locations at CLE Airport
• Conduct surveys verbatim using a project provided tablet
• Be responsible for tablet and all other study materials
• Keep respondent information and survey details confidential
• Arrive on time
• Communicate with supervisor and be responsive to daily updates
• Complete all other tasks as assigned by management

Qualifications & Requirements:

• Must have a Real ID or current US Passport
• Previous intercept, field data collection or interviewing experience preferred
• High school diploma or GED
• Persuasive, professional, and energetic communication style
• Detail-oriented and reliable with strong attendance
• Must have reliable transportation
• Must treat all respondents with sincere professionalism

Training, Schedule, and Shifts

• Complete a 20-minute Pre-Training online video training by Wednesday, July 29, 2026
• Attend a 2 hour, mandatory, paid virtual training on Thursday, July 30, 2026
• The dates for this round of data collection will be Monday, August 3rd through Friday, August 7th, 2026
• There are two shifts per day: AM Shift is 6:45 a.m. to 12:45 p.m., and PM Shift is 1:00 p.m. to 7 p.m. You must be available for one shift per day.
• Interviewers are required to work all days of data collection
• Dress code is clean white button-down shirt or polo shirt, or blouse. Dark black pants and comfortable walking shoes.

Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally reach and lift lightweight objects and small electronics (iPad) up to 2 pounds plus any personal items (e.g. water bottle or snacks)
• Ability to be on your feet for the entirety of your shift, with frequent walking throughout the airport to various concession locations
• Must be able to tolerate prolonged standing and walking on hard surfaces, navigate long distances, and move between terminals or concourses as needed during their shift.
• Possess effective communication skills through speech and listening and be fluent in English through reading, writing, and speaking

By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.

Equal Employment Opportunity Policy

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.